Question

我正在开发Twilio Taskrouter。

我无法在控制台和Update API上配置skip_if。 https://www.twilio.com/docs/api/taskrouter/worker-presence

我尝试过Update API，响应JSON有skip_if。

但是，控制台JSON没有skip_if。

如何配置skip_if？

谢谢@philnash。我的代码如下。

   public function test_retrieveWorkflow()
    {
        $account_sid = "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";
        $auth_token = "xxxxxxxxxxxxxxx";
        $client = new Client($account_sid, $auth_token);

        $workspace_sid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        $workflow_sid = 'WWxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
        $workflow = $client->taskrouter
            ->workspaces($workspace_sid)
            ->workflows($workflow_sid)
            ->fetch();

        $configurations = json_decode($workflow->configuration, true);
        $filters = $configurations['task_routing']['filters'];
        foreach ($filters as &$filter) {
            foreach ($filter['targets'] as &$target) {
                $target['skip_if'] = 'workers.available == 0';
            }
        }

        $configurations['task_routing']['filters'] = $filters;
        $configurations = json_encode($configurations);
        $workflow = $workflow->update(['configuration' => $configurations]);
        var_dump($workflow);
    }

抱歉，我忘了写期待结果。之前，执行上面的代码。

{
"task_routing": {
    "filters": [
        {
            "targets": [
                {
                    "queue": "WQyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy",
                    "expression": "task.email==worker.email",
                    "timeout": "10"
                },
                {
                ...
                }
            ],
            "filter_friendly_name": "filter by email",
            "expression": "1==1"
        }
    ],
    "default_filter": {
        "queue": "WQxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
    }
}

之后，执行上面的代码，结果是JSON。

{
    "task_routing": {
        "filters": [
            {
                "targets": [
                    {
                        "queue": "WQyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy",
                        "expression": "task.email==worker.email",
                        "timeout": "10",
                        "skip_if": "workers.available == 0"
                    },
                    {
                    ...
                    }
                ],
                "filter_friendly_name": "filter by email",
                "expression": "1==1"
            }
        ],
        "default_filter": {
            "queue": "WQxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
        }
    }
}

但是，我的twilio控制台在执行JSON之前显示。

Answer 1

TaskRouter PM在这里。我已经更新了此功能的文档，该文档应该回答您的所有问题：

https://www.twilio.com/docs/api/taskrouter/worker-presence

（它不会在任何一个视图中显示在控制台中 - 请参阅文档中的注释）

如何在Twilio Taskrouter工作流上配置skip_if

1 个答案: