Docusign上的随机登录失败错误

时间:2017-08-31 11:18:30

标签: docusignapi

我集成了一个小型控制台应用程序,将文档附加到已完成的信封中,然后将其上传到Sharepoint文档库。

在运行控制台应用程序时,我在Login方法上得到以下错误

AuthenticationApi authApi = new AuthenticationApi();
loginInfo = authApi.Login();)

随机。我知道这可能是Docusign演示环境中速率限制的问题。

我想知道是否有办法解决这个问题。我使用Docusign Nuget包来使用API​​

        <HTML><HEAD>
        <TITLE>Access Denied</TITLE>
        </HEAD>
        <BODY>
        <FONT face="Helvetica">
        <big><strong></strong></big><BR>
        </FONT>
        <blockquote>
        <TABLE border=0 cellPadding=1 width="80%">
        <TR><TD>
        <FONT face="Helvetica">
        <big>Access Denied (authentication_failed)</big>
        <BR>
        <BR>
        </FONT>
        </TD></TR>
        <TR><TD>
        <FONT face="Helvetica">
        Your credentials could not be authenticated: "Credentials are missing.". You will not be permitted access until your credentials can be verified.
    </FONT>
    </TD></TR>
    <TR><TD>
    <FONT face="Helvetica">
    This is typically caused by an incorrect username and/or password, but could also be caused by network problems.
    </FONT>
    </TD></TR>
    <TR><TD>
    <FONT face="Helvetica" SIZE=2>
    <BR>
    For assistance, contact your network support team.
    </FONT>
    </TD></TR>
    </TABLE>
    </blockquote>
    </FONT>

1 个答案:

答案 0 :(得分:1)

您在此处发布的错误消息"Your credentials could not be authenticated: "Credentials are missing.". You will not be permitted access until your credentials can be verified."不是来自DocuSign平台的错误消息。

我会验证错误的来源,因为它可能是客户端。如果您无法跟踪它,我会开始查看您的代码发送的原始API请求,并验证身份验证信息是否按预期进入请求。您可以使用Fiddler之类的工具来捕获和检查传出的请求。