使用PHP中的Freshdesk API创建新用户

时间:2016-11-29 09:44:01

标签: php freshdesk

这是我的代码:

        $contact_data = json_encode(array(
           "name"  => "Jimmy Jimmy",
           "email" => "jimmy@example.com",
           "phone" => "555-555-555",
           "mobile"  => "312-312-213"
        ));

        $url = $domain."api/v2/contacts";
        $ch = curl_init($url);
        $header[] = "Content-type: application/json";
        curl_setopt($ch, CURLOPT_POST, true);
        curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
        curl_setopt($ch, CURLOPT_HEADER, true);
        curl_setopt($ch, CURLOPT_USERPWD, "$apiKey");
        curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
        curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
        $server_output = curl_exec($ch);
        $info = curl_getinfo($ch);
        $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
        $headers = substr($server_output, 0, $header_size);
        $response = substr($server_output, $header_size);
        if($info['http_code'] == 201) {
            echo "Contact created successfully, the response is given below \n";
            echo "Response Headers are \n";
            echo $headers."\n";
            echo "Response Body \n";
            echo "$response \n";
        } else {
            if($info['http_code'] == 404) {
                echo "Error, Please check the end point \n";
            } else {
                echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
                echo "Headers are ".$headers."\n";
                echo "Response is ".$response;
            }
        }
        curl_close($ch);

当我执行这段代码时,我收到了以下错误消息:

Response is {"description":"Validation failed","errors":[{"field":"last_name","message":"It should be a/an String","code":"missing_field"},{"field":"life_cycle_status","message":"It should be a/an String","code":"missing_field"}]}

文档中没有提及这些字段:last_name& life_cycle_status在freshdesk中创建新联系人。知道我做错了什么吗? thx

[UPDATE]

 $contact_data = json_encode(array(
            "name"  => "Jimmy Jimmy",
            "email" => "jimmy@example.com",
            "phone" => "555-555-555",
            "mobile"  => "312-312-213"
            "life_cycle_status" => "asdasdsa",
            "last_name" =>"dasdasdad"
        ));

使用这些新项目,我收到此消息错误:

Response is {"description":"Validation failed","errors":[{"field":"life_cycle_status","message":"Unexpected/invalid field in request","code":"invalid_field"},{"field":"last_name","message":"Unexpected/invalid field in request","code":"invalid_field"}]}

2 个答案:

答案 0 :(得分:1)

嗯,你已经有了答案 - 你确实读过那条错误信息是吗?

响应:

{
    "description": "Validation failed",
    "errors":[
      {
        "field":"last_name",
        "message":"It should be a/an String",
        "code":"missing_field"
      },
      {
        "field":"life_cycle_status",
        "message":"It should be a/an String",
        "code":"missing_field"
      }
    ]
}

含义:

last_namelife_cycle_status都必须是String且不能为空。

答案 1 :(得分:1)

这些字段不是Freshdesk Contact实体的默认字段,但可能在后端定义为必需(检查管理员> Freshdesk后端的客户字段)

这意味着我们必须将它们定义为static,如Freshdesk API文档here中所示。

这意味着您的POST阵列看起来像这样

custom_fields