Question

camelCase

我尝试上面的代码，但它不适用于耳语消息。我想问一下'other-script'页面上要写什么？

Answer 1

请详细说明问题。请参阅此页https://www.twilio.com/docs/tutorials/ivrs-extensions 下载ivr.zip。

在 - ivr记录和报告文件中引用此代码

 header('Content-type: text/xml');
echo '<?xml version="1.0" encoding="UTF-8"?>';

echo '<Response>';

$user_pushed = (int) $_REQUEST['Digits'];

if ($user_pushed == 0)
{
    echo '<Say>Taking you back to the main menu</Say>';
    echo '<Redirect>handle-incoming-call.xml</Redirect>';
}
else if ($user_pushed == 1)
{
    echo '<Say>Connecting you to agent 1. All calls are recorded.</Say>';
    echo '<Dial record="true">';
    echo '<Number url="screen-caller.xml">+1NNNNNNNNNN</Number>';
    echo '</Dial>';
}
else if ($user_pushed == 2)
{
    echo '<Say>Connecting you to agent 2. All calls are recorded.</Say>';
    echo '<Dial record="true">';
    echo '<Number url="screen-caller.xml">+1NNNNNNNNNN</Number>';
    echo '</Dial>';
}
else {
    echo "<Say>Sorry, that extension is unknown.</Say>";
    echo '<Redirect method="GET">handle-user-input.php?Digits=2</Redirect>';
}

echo '</Response>';

Answer 2

Twilio开发者传道者在这里。

在这种情况下，

"other-script"将需要指向一个URL，该URL将您想要播放的TwiML返回给接收呼叫的人作为＆＃34; Whisper＆＃34;在他们与呼叫者联系之前。

因此，如果您只是希望被呼叫者在连接到呼叫者之前接收语音消息，则需要"/other-script"指向一个文件：

<Response>
  <Say>You are being connected to a caller.</Say>
</Response>

这只是读出消息然后连接两个电话。

如果你想使用＆＃34; Whisper＆＃34;为了给呼叫者一个拒绝呼叫的选项，你需要"/other-script"指向一个类似的脚本：

<Response>
  <Gather action="/handle-input" numDigits="1">
    <Say>You are receiving a call. Dial one to accept and any other digit to decline</Say>
  </Gather>
  <!-- If customer doesn't input anything, prompt and try again. -->
  <Say>Sorry, I didn't get your response.</Say>
  <Redirect>/other-script</Redirect>
</Response>

在这种情况下，您还需要在"/handle-input"处提供一些TwiML。这需要根据数字输入进行操作，因此需要是一个脚本。我看到你标记了PHP的问题，所以这就是它在PHP中的样子：

<?php
  header('Content-type: text/xml');
  echo '<?xml version="1.0" encoding="UTF-8"?>';
  echo '<Response>';

  $user_pushed = (int) $_REQUEST['Digits'];

  if ($user_pushed == 1)
  {
    echo '<Say>Connecting you to the caller.</Say>';
  }
  else {
    echo '<Hangup />';
  }

  echo '</Response>';
?>

如果接听电话的人在提示时拨打1，或者如果该人拨打任何其他电话号码，则挂断电话，这将连接电话。

Twilio文档中提供了更为深入的call whispers and recording calls教程，您可能会发现它也很有用。

在twilio php中的耳语消息

2 个答案: