我们的用户在尝试查看其默认列表时无法查看其潜在客户/潜在客户。他可以搜索它们并让它们显示在搜索结果中，但每当他试图查看其默认输入屏幕时，我们都会收到“意外错误”。
我已粘贴下面的系统错误报告。
有什么建议吗？对我来说，这看起来像是一个数据错误，但我找不到要去的地方！
提前致谢！
Exception generated at: 29/10/2014 17:11:45
Error Type: System.IndexOutOfRangeException
Error Message: Index was outside the bounds of the array.
Error Stack Trace:
at CommunicationActivityServiceBase.AutoCreateContactOrLead(BusinessEntity entity, ExecutionContext context, String subject, AddressEntry[] fromAddressEntries, AddressEntry[][] allResolvedAddressEntries) ilOffset = 0x241
at EmailService.Deliver(Boolean userPromote, Guid emailId, String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Guid campaignResponseId, Entity emailDeltaEntity, ExecutionContext context, Boolean validateBeforeDeliver) ilOffset = 0x2C9
at EmailService.DeliverIncoming(String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Entity extraProperties, Boolean validateBeforeCreate, ExecutionContext context) ilOffset = 0xB8
Stack Frame:
at Pipeline.Execute(PipelineExecutionContext context) ilOffset = 0x65
at MessageProcessor.Execute(PipelineExecutionContext context) ilOffset = 0x1C5
at InternalMessageDispatcher.Execute(PipelineExecutionContext context) ilOffset = 0xE4
at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion) ilOffset = 0x16E
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode) ilOffset = 0x1F1
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x2D
at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x26
at OrganizationSdkService.Execute(OrganizationRequest request) ilOffset = 0xD
at ilOffset = 0xFFFFFFFF
at SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) ilOffset = 0x241
at DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) ilOffset = 0x100
at ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) ilOffset = 0x48
at ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) ilOffset = 0xC6
at MessageRpc.Process(Boolean isOperationContextSet) ilOffset = 0x62
at ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext) ilOffset = 0x256
at ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext) ilOffset = 0xF1
at ChannelHandler.AsyncMessagePump(IAsyncResult result) ilOffset = 0x39
at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) ilOffset = 0x0
at AsyncResult.Complete(Boolean completedSynchronously) ilOffset = 0xC2
at ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result) ilOffset = 0x55
at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) ilOffset = 0x0
at AsyncResult.Complete(Boolean completedSynchronously) ilOffset = 0xC2
at AsyncQueueReader.Set(Item item) ilOffset = 0x21
at InputQueue`1.Dispatch() ilOffset = 0x121
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x3C
Exception Data:
1: Key type: System.String, value: PluginTrace
Custom Message: Web Service Plug-in failed in SdkMessageProcessingStepId: d0cabb1b-ea3e-db11-86a7-000a3a5473e8; EntityName: email; Stage: 30; MessageName: DeliverIncoming; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.IndexOutOfRangeException: Index was outside the bounds of the array.
at Microsoft.Crm.Common.ObjectModel.CommunicationActivityServiceBase.AutoCreateContactOrLead(BusinessEntity entity, ExecutionContext context, String subject, AddressEntry[] fromAddressEntries, AddressEntry[][] allResolvedAddressEntries)
at Microsoft.Crm.Common.ObjectModel.EmailService.Deliver(Boolean userPromote, Guid emailId, String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Guid campaignResponseId, Entity emailDeltaEntity, ExecutionContext context, Boolean validateBeforeDeliver)
at Microsoft.Crm.Common.ObjectModel.EmailService.DeliverIncoming(String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Entity extraProperties, Boolean validateBeforeCreate, ExecutionContext context)
.
不确定这是否有帮助？当用户尝试在潜在客户/潜在客户中进行高级搜索时报告错误 -
插件出现意外异常（Execute）：RoleBasedViews.Plugins.SavedQueryPreRetrieveMultiple：System.Collections.Generic.KeyNotFoundException：字典中没有给定的键。