我正在尝试在客户端表单中为新票证添加一个新字段（员工方面没有必要，但如果它们完全相同......），以便用户可以上传文件。我在管理面板中看到了“允许上传功能”设置，所以我相信这是可能的。我是osTicket的新手所以如果这很明显，请原谅我。
我应该编辑哪个文件？你们能给我一个线索吗？
答案 0 :(得分：1)
There are settings in backend of osticket just enable those ones
step1- login to backend of osticket with admin privileges
step2- click on tab settings(next to dashboard).
step3- within settings click on tab tickets.
step4- There is Attachment section on this page.enable checkbox in front of
**Allow Attachments,online web attachments** etc.
step5- change other settings as per requirement also you can specify the required file types like .jpg,.png along with .doc and .pdf.
step6- Save the changes.
If you want more customization you can edit file here osticket/include/client/open.inc.php