我在医疗保健领域有一个客户,可能需要一个IVR系统来通过一个简单的六问题调查(所有的“我非常同意的新闻1,我非常不同意的最多5个”类型)。涉及的因素......
建议?
答案 0 :(得分:3)
查看twilio
我相信surveymonkey有一个针对此API的实现,可能对您有用。
答案 1 :(得分:1)
我过去使用过 Microsoft Speech Server 2007 (Office Communications Server 2007的一部分),它将满足您的所有要求。您可以在此处找到有关此内容的更多信息:http://gotspeech.net/
看起来Speech Server 2007已重命名为 Tellme ,您可以在此处找到更多信息:http://www.microsoft.com/en-us/Tellme/developers/default.aspx
我没有使用过新的Tellme版本,但是Speech Server 2007非常棒。您可以使用工作流和.NET代码在Visual Studio中实现整个IVR系统。我希望Tellme可能会让它更容易。
答案 2 :(得分:0)
来自Twilio的Ricky。
我们为这个我要分享的确切用例组合了一个C#教程: https://www.twilio.com/docs/tutorials/walkthrough/automated-survey/csharp/mvc
有一个示例配置可让您设置要询问的所有调查问题:
protected override void Seed(AutomatedSurveysContext context)
{
context.Surveys.AddOrUpdate(
survey => new { survey.Id, survey.Title },
new Survey { Id = 1, Title = "Twilio" });
context.SaveChanges();
context.Questions.AddOrUpdate(
question => new { question.Body, question.Type, question.SurveyId },
new Question
{
Body = "Hello. Thanks for taking the Twilio Developer Education survey. On a scale of 0 to 9 how would you rate this tutorial?",
Type = QuestionType.Numeric,
SurveyId = 1
},
new Question
{
Body = "On a scale of 0 to 9 how would you rate the design of this tutorial?",
Type = QuestionType.Numeric,
SurveyId = 1
},
new Question
{
Body = "In your own words please describe your feelings about Twilio right now? Press the pound sign when you are finished.",
Type = QuestionType.Voice,
SurveyId = 1
},
new Question
{
Body = "Do you like my voice? Please be honest, I dislike liars.",
Type = QuestionType.YesNo,
SurveyId = 1
});
context.SaveChanges();
}