如何列出RingCentral问候?

时间:2018-04-10 17:38:34

标签: ringcentral

有没有办法获得问候清单?我得到了一个"方法不允许"尝试调用此端点的响应。这是您需要在Beta计划中注册的另一个端点吗?

GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/greeting

我想使用这些ID来使用POST API更新问候语:

POST /restapi/v1.0/account/{accountId}/extension/{extensionId}/greeting/{greetingId}

1 个答案:

答案 0 :(得分:0)

问候与特定的回答规则相关联,您无法重复使用它们,因此没有真正的理由获得问候列表。话虽这么说,您可以通过调用Answering Rule API来枚举系统中的问候语。

<强>枚举

您可以通过调用答案规则的API来查看问候语。此示例显示1个带有一组默认问候语的自定义问候语。

GET /restapi/v1.0/account/~/extension/~/answering-rule/{answeringRuleId}

响应将有一组问候,如下面的摘录所示:

{
    "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/11111111/extension/22222222/answering-rule/business-hours-rule",
    "id": "business-hours-rule",
    "type": "BusinessHours",
    "enabled": true,
    "schedule": {
        "ref": "BusinessHours"
    },
    "greetings": [
        {
            "type": "Voicemail",
            "custom": {
                "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/11111111/extension/22222222/greeting/33333333",
                "id": "33333333"
            }
        },
        {
            "type": "Introductory",
            "preset": {
                "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/dictionary/greeting/66301",
                "id": "66301",
                "name": "None"
            }
        },
        {
            "type": "ConnectingAudio",
            "preset": {
                "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/dictionary/greeting/66310",
                "id": "66310",
                "name": "Acoustic"
            }
        },
        {
            "type": "ConnectingMessage",
            "preset": {
                "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/dictionary/greeting/68867",
                "id": "68867",
                "name": "Default"
            }
        },
        {
            "type": "HoldMusic",
            "preset": {
                "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/dictionary/greeting/197382",
                "id": "197382",
                "name": "Acoustic"
            }
        }
    ],

您可以通过调用answeringRuleId端点获取answering-rule值列表。这将包括您的business-hours-ruleafter-hours-rule ID以及您的自定义回答规则:

GET /restapi/v1.0/account/~/extension/~/answering-rule

<强>删除

只要不再引用问候语,就不能重复使用问候语并将其从系统中删除。您可以通过使用其他问候语更新规则或删除规则来执行此操作。