我一直在用conda安装某些软件包时遇到麻烦（在Windows的python 3.7的conda env中）。例如，如果我尝试安装shap软件包：
conda install -c conda-forge shap
我明白了
Solving environment: failed
UnsatisfiableError: The following specifications were found to be in conflict:
- conda-forge/win-64::wincertstore==0.2=py37_1002
- shap
Use "conda info <package>" to see the dependencies for each package.
使用pip可以很好地安装。但是我该如何解决错误，而改为使用conda？