BMC Remedy是否公开了其他API

Question

我想将BMC Remedy与其他工具集成在一起。所以我想调用curl命令从Remedy获取一些更改请求状态。 BMC Remedy是否公开了其他API？我们如何使用curl调用它们？

Answer 1

BMC默认使用Load of webservices。您可以在他们的文档网站上阅读有关它们如何暴露的更多信息：

https://docs.bmc.com/docs/display/public/ars81/Web+service+standards

它们作为WDSL公开。您可以要求您的Remedy管理员提供包含URL等的列表。如果您正在运行ITSM套件，则有几个ootb webservices，但根据您的需要，您可能需要创建一些自定义的...

Answer 2

版本9.0的AS，是BMC公开REST API。 ARS和CMDB都有。 更多信息here。

Answer 3

If you are not on version 9.1 yet, we have had a lot of success using ARAPI Community edition by VIPCON. It is basically a java app that listens for HTTP requests and translates them into BMC API calls on the backend. The community edition is FREE but there is no support provided (which is more than fair).

Here is their introductory post to BMC Communities: https://communities.bmc.com/docs/DOC-29073

And their GitHub page for the latest release: https://github.com/manyosit/arapi