我已经配置了由静态或动态成员(都经过测试)和joinempty = true填充的队列。当所有成员都忙时,任何其他来电都会被放入队列,而不是跟随拨号计划的后续步骤。 任何帮助都会很棒
答案 0 :(得分:0)
像你这样的接触不明白政策是做什么的。
; joinempty = yes
Asterisk 1.8:
; paused - a member is not considered available if he is paused
; penalty - a member is not considered available if his penalty is less than QUEUE_MAX_PENALTY
; inuse - a member is not considered available if he is currently on a call
; ringing - a member is not considered available if his phone is currently ringing
; unavailable - This applies mainly to Agent channels. If the agent is a member of the queue but has not logged in, then do not consider the member to be available
; invalid - Do not consider a member to be available if he has an "invalid" device state. This generally is caused by an error condition in the member's channel driver.
; unknown - Do not consider a member to be available if we are unable to determine the member's current device state.
; wrapup - A member is not considered available if he is currently in his wrapuptime after taking a call.