我很难弄清楚如何获得名为Five9系统配置的Id(没有引号):
"Transferred To 3rd Party"
我需要这个整数值,因为当代码调用Five9 API进行静音传输时,我必须将它(配置)指定为参数。
我查看了各种文档,最后发出了对getDisposition
方法的SOAP调用。
通话成功,但不幸的是,不会返回ID:
<env:Envelope xmlns:env='http://schemas.xmlsoap.org/soap/envelope/'>
<env:Header></env:Header>
<env:Body>
<ns2:getDispositionResponse xmlns:ns2="http://service.admin.ws.five9.com/">
<return>
<agentMustCompleteWorksheet>false</agentMustCompleteWorksheet>
<agentMustConfirm>false</agentMustConfirm>
<description>A caller that was transferred to a 3rd party transfer participant.</description>
<name>Transferred To 3rd Party</name>
<resetAttemptsCounter>false</resetAttemptsCounter>
<sendEmailNotification>false</sendEmailNotification>
<sendIMNotification>false</sendIMNotification>
<trackAsFirstCallResolution>false</trackAsFirstCallResolution>
<type>FinalApplyToCampaigns</type>
<typeParameters>
<timer>
<days>0</days>
<hours>0</hours>
<minutes>1</minutes>
<seconds>0</seconds>
</timer>
</typeParameters>
</return>
</ns2:getDispositionResponse>
</env:Body>
</env:Envelope>
如何获取此以及其他Five9系统处置的Id值?