Question

有人可以检查我的查询似乎没有执行。我想从callsAgent和CallsAbandoned =到abandomnet％98.45获得放弃率百分比。 “列”中的字段是一列。

公式应为：CallsAbandoned＆gt; 0或CallsAgent＆gt; 0然后CallsAbandoned / CallsAgent * 100

CASE WHEN 'callsadandoned' > 0 OR 'callsagent' > 0 
THEN 'callsadandoned' / 'callsagent' *100 END 
AS AdnandonmentRate

SELECT  queuecall1.StartTime, 
    queuecall1.TargetDN,
    queuecall1.TargetType,
    queuecall1.QueueDN,
    queuecall1.QueueName,
    queuecall1.DurationSeconds,
    queuecall1.CallID,
    call1.CallType,
    queuecall1.Duration,
    queuecall1.ExitReason,
    datename(mm, queuecall1.StartTime) AS Month,
    datename(YYYY, queuecall1.StartTime) AS Year,
    datename(DW, queuecall1.StartTime) AS Weekday,
    datename(QQ, queuecall1.StartTime) AS Quarter,
    datename(WK, queuecall1.StartTime) AS Week,
    CASE WHEN ExitReason = 7 THEN 1 ELSE 0 END AS CallsAbandoned,
    CASE WHEN ExitReason = 1 THEN 1 ELSE 0 END AS CallsAgent,
    CASE WHEN calltype = 1 THEN 1 ELSE 0 END AS CallsInternal,
    CASE WHEN calltype = 2 THEN 1 ELSE 0 END AS CallsExternal,
    CASE 
     WHEN exitreason = 9 
          AND targettype = 3 
          AND targetdn = queuedn 
           OR exitreason IN ( 2, 3, 4, 5 ) 
              AND targettype = 3 THEN 1 ELSE 0 END AS CallsVM, 
   CASE WHEN (ExitReason = 9) AND 
    TargetDN <> QueueDN OR 
    ExitReason = 10 OR
    ExitReason = 11 THEN 1 ELSE 0 END as CallsTransfered,
    CASE WHEN CallsAbandoned > 0 OR CallsAgent > 0 THEN CallsAbandoned /           CallsAgent *100 END AS AdnandonmentRate
    FROM   (queuecall queuecall1 INNER JOIN connect connect1 
ON queuecall1.ConnectTableID=connect1.ID) INNER JOIN call call1 
ON connect1.CallTableID=call1.ID

我得到的错误是：Msg 8117，Level 16，State 1，Line 31 操作数数据类型varchar对除运算符无效。

任何Assitance都会很棒。

谢谢，阿龙

Answer 1

通过在列名称周围放置撇号，您将它们视为单独的varchar（文本）值而不是列名称。在分割时不能正确说出错误。

如果删除这些内容，则会知道您指的是列名。假设列中的值是可以划分的适用类型。以下应该有效：

CASE WHEN callsadandoned > 0 OR callsagent > 0 THEN callsadandoned / callsagent *100 END AS AdnandonmentRate

用于Shoretel报告的放弃率计算的SQL查询

1 个答案: