Apex类（流程构建器）未更新记录

Question

我正在编写一个代码，其中我想使用流程生成器来更新记录中的文本框。这是功能。

1. 在文本框中输入文本。
2. 爱因斯坦预测服务部将得到感动。
3. 更新记录中的相关文本字段。

这是我的代码。

@InvocableMethod(label='Get Prediction')
    public static void UpdateEngagement(List<getInputDetails> getIDetails){
        String s = JSON.serialize(getIDetails);
        AI_EngagementSentiment_PB.service(s);
        
    }
    @future(callout=true)
    public static void service(String s){
        einsteinplay.Einstein_PredictionService service = new einsteinplay.Einstein_PredictionService(einsteinplay.Einstein_PredictionService.Types.SENTIMENT);
        System.debug(s);
        List<getInputDetails> details = (List<getInputDetails>)JSON.deserialize(s, List<getInputDetails>.class);
        System.debug('details.textToPredict');
        System.debug(details[0].textToPredict);
        einsteinplay.Einstein_PredictionResult prediction = service.predictSentiment('CommunitySentiment', details[0].textToPredict, 3, null);
        System.debug(prediction);
        System.debug('in If');
        Engagement__c EngagementUpdate;
        EngagementUpdate = [select Positive_Sentiment__c, Negative_Sentiment__c, Neutral_Sentiment__c from Engagement__c where id = : details[0].caseID];
        EngagementUpdate.Neutral_Sentiment__c = prediction.probabilities[0].probability;
        EngagementUpdate.Positive_Sentiment__c = prediction.probabilities[1].probability;
        EngagementUpdate.Negative_Sentiment__c = prediction.probabilities[2].probability;
        Update EngagementUpdate;
    }

运行此命令时，我得到的结果（全部Sys.debug个）一直到in if，但是此后抛出以下错误。

02:12:24:218 FATAL_ERROR System.DmlException: Update failed. First exception on row 0 with id a0W4K000000kc6vUAA; first error: CANNOT_EXECUTE_FLOW_TRIGGER, We can't save this record because the “AI Engagement Sentiment” process failed. Give your Salesforce admin these details. An Apex error occurred: System.AsyncException: Future method cannot be called from a future or batch method: AI_EngagementSentiment_PB.service(String)

请让我知道我要去哪里哪里以及如何解决这个问题。

以下是字段

谢谢。