我们有支持LDAP登录的应用程序。我们的一位客户无法登录应用程序，而在日志中我们可以看到异常。
16 Aug 2020 04:08:14,220 - DEBUG - Searching for user 'My_User', with user search [ searchFilter: '(&(|(objectClass=user)(objectClass=person))(sAMAccountName={0}))', searchBase: '', scope: subtree, searchTimeLimit: 0, derefLinkFlag: false ]
16 Aug 2020 04:08:14,556 - ERROR - An internal error occurred while trying to authenticate the user.
org.springframework.security.authentication.InternalAuthenticationServiceException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DF, problem 5012 (DIR_ERROR), data 0
�]; remaining name '/'
at org.springframework.security.ldap.authentication.LdapAuthenticationProvider.doAuthentication(LdapAuthenticationProvider.java:206)
at org.springframework.security.ldap.authentication.AbstractLdapAuthenticationProvider.authenticate(AbstractLdapAuthenticationProvider.java:85)
at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:174)
at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:199)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.attemptAuthentication(UsernamePasswordAuthenticationFilter.java:94)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:121)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:107)
at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:121)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:121)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
at org.springframework.web.filter.CompositeFilter.doFilter(CompositeFilter.java:73)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:121)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:107)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:121)
at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
at org.springframework.web.filter.CompositeFilter.doFilter(CompositeFilter.java:73)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at com.unica.manager.security.filter.PlatformPostDeligationFilter.doFilter(PlatformPostDeligationFilter.java:142)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:231)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
at com.unica.manager.security.filter.SuiteDelegatingFilterProxy.doFilter(SuiteDelegatingFilterProxy.java:136)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.unica.manager.csrf.EMMCsrfFilter.doFilter(EMMCsrfFilter.java:180)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.unica.manager.security.filter.XContentTypeResponseHeaderFilter.doFilter(XContentTypeResponseHeaderFilter.java:82)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.unica.manager.security.filter.DirectoryAttackFilter.doFilter(DirectoryAttackFilter.java:44)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3980)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1820)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
Caused by: org.springframework.ldap.UncategorizedLdapException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DF, problem 5012 (DIR_ERROR), data 0
�]; remaining name '/'
at org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:228)
at org.springframework.ldap.core.LdapTemplate.executeWithContext(LdapTemplate.java:820)
at org.springframework.ldap.core.LdapTemplate.executeReadOnly(LdapTemplate.java:803)
at org.springframework.security.ldap.SpringSecurityLdapTemplate.searchForSingleEntry(SpringSecurityLdapTemplate.java:316)
at org.springframework.security.ldap.search.FilterBasedLdapUserSearch.searchForUser(FilterBasedLdapUserSearch.java:127)
at org.springframework.security.ldap.authentication.BindAuthenticator.authenticate(BindAuthenticator.java:95)
at com.unica.manager.security.ldap.UnicaLdapBindAuthenticator.authenticate(UnicaLdapBindAuthenticator.java:87)
at org.springframework.security.ldap.authentication.LdapAuthenticationProvider.doAuthentication(LdapAuthenticationProvider.java:187)
... 76 more
Caused by: javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DF, problem 5012 (DIR_ERROR), data 0
�]; remaining name '/'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3187)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3093)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2900)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1858)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1781)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1798)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:430)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:408)
at org.apache.aries.jndi.DelegateContext.search(DelegateContext.java:372)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:308)
at org.springframework.security.ldap.SpringSecurityLdapTemplate.searchForSingleEntryInternal(SpringSecurityLdapTemplate.java:333)
at org.springframework.security.ldap.SpringSecurityLdapTemplate$3.executeWithContext(SpringSecurityLdapTemplate.java:318)
at org.springframework.ldap.core.LdapTemplate.executeWithContext(LdapTemplate.java:817)
他们尝试使用My_User登录。但是在具有相同配置的本地应用程序中，我们可以顺利登录。 我根据这个OU可能有空间来进行过This的讨论，但是在客户的情况下，LDAP映射的任何配置参数中都没有空间。
我还浏览了NamingException 文档，在其中找到了 剩余名称。尚未解决的部分名称。，我没有明白这在这里的含义。
客户和我们的设置之间的唯一区别是他们使用的是LDAPS（安全），而我们使用的是LDAP（非安全）...这有什么区别吗？
谁能解释一下 SvcErr：DSID-031007DF 的全部内容。
注意-我们正在使用Spring LDAP模板
任何解决此问题的指针都非常感谢。