每当我尝试加载后台时，我都会不断收到此异常：
WARN [hybrisHTTP16] [Transaction] Removal of file: C:\<...long path...>\8797073866782.xml has failed.
...
Caused by: java.nio.file.FileSystemException: C:\<...long path...>\8797073866782.xml: The process cannot access the file because it is being used by another process.
它将冻结后台的加载几分钟。我猜测它不断尝试删除此文件，直到成功为止。这很烦人。而且我不知道是什么进程阻止了它。我试图关闭Intelij，但似乎要工作几次，但是上一次遇到问题时，没有运行Intelij。有人猜测哪些进程可以阻止该文件以及如何修复该文件？
我正在使用Hybris 1808的Windows计算机上。
堆栈跟踪如下：
WARN [hybrisHTTP16] [Transaction] Removal of file: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml has failed.
de.hybris.platform.media.exceptions.MediaRemovalException: Removal of file: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml has failed.
at de.hybris.platform.media.storage.impl.LocalFileMediaStorageStrategy.delete(LocalFileMediaStorageStrategy.java:206) ~[coreserver.jar:?]
at de.hybris.platform.jalo.media.MediaManager.deleteMedia(MediaManager.java:299) ~[coreserver.jar:?]
at de.hybris.platform.jalo.media.MediaDataStoreCommand$2.execute(MediaDataStoreCommand.java:250) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.executeTxAwareInternal(Transaction.java:1674) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.executeAllDelayedTransactionExecutions(Transaction.java:1686) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.notifyCommit(Transaction.java:972) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.clearTxBoundConnectionAndNotify(Transaction.java:894) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.commitConnectionAndClearAndUnsetAsCurrent(Transaction.java:703) ~[coreserver.jar:?]
at de.hybris.platform.tx.Transaction.commit(Transaction.java:679) ~[coreserver.jar:?]
at com.hybris.backoffice.config.impl.DefaultMediaCockpitConfigurationPersistenceStrategy$3.executeWithoutResult(DefaultMediaCockpitConfigurationPersistenceStrategy.java:128) ~[classes/:?]
at de.hybris.platform.servicelayer.session.SessionExecutionBody.execute(SessionExecutionBody.java:28) ~[coreserver.jar:?]
...
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:808) [tomcat-coyote.jar:8.5.40]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498) [tomcat-coyote.jar:8.5.40]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.40]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_231]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_231]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.40]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_231]
Caused by: java.nio.file.FileSystemException: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml: The process cannot access the file because it is being used by another process.
at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:86) ~[?:1.8.0_231]
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97) ~[?:1.8.0_231]
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102) ~[?:1.8.0_231]
at sun.nio.fs.WindowsFileSystemProvider.implDelete(WindowsFileSystemProvider.java:269) ~[?:1.8.0_231]
at sun.nio.fs.AbstractFileSystemProvider.deleteIfExists(AbstractFileSystemProvider.java:108) ~[?:1.8.0_231]
at java.nio.file.Files.deleteIfExists(Files.java:1165) ~[?:1.8.0_231]
at de.hybris.platform.media.storage.impl.LocalFileMediaStorageStrategy.delete(LocalFileMediaStorageStrategy.java:201) ~[coreserver.jar:?]
... 160 more
WARN [hybrisHTTP16] [Transaction] Removal of file: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml has failed.
de.hybris.platform.media.exceptions.MediaRemovalException: Removal of file: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml has failed.
at de.hybris.platform.media.storage.impl.LocalFileMediaStorageStrategy.delete(LocalFileMediaStorageStrategy.java:206) ~[coreserver.jar:?]
at de.hybris.platform.jalo.media.MediaManager.deleteMedia(MediaManager.java:299) ~[coreserver.jar:?]
...
Caused by: java.nio.file.FileSystemException: C:\Projects\fujitsu\hybris\data\media\sys_master\backofficeconfiguration\h51\h1a\8797073866782.xml: The process cannot access the file because it is being used by another process.
at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:86) ~[?:1.8.0_231]
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97) ~[?:1.8.0_231]
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102) ~[?:1.8.0_231]
at sun.nio.fs.WindowsFileSystemProvider.implDelete(WindowsFileSystemProvider.java:269) ~[?:1.8.0_231]
at sun.nio.fs.AbstractFileSystemProvider.deleteIfExists(AbstractFileSystemProvider.java:108) ~[?:1.8.0_231]
at java.nio.file.Files.deleteIfExists(Files.java:1165) ~[?:1.8.0_231]
at de.hybris.platform.media.storage.impl.LocalFileMediaStorageStrategy.delete(LocalFileMediaStorageStrategy.java:201) ~[coreserver.jar:?]
... 160 more
cmd>任务列表
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 8 K
System 4 Services 0 1,628 K
Registry 96 Services 0 38,468 K
smss.exe 396 Services 0 596 K
csrss.exe 560 Services 0 3,984 K
wininit.exe 644 Services 0 4,472 K
csrss.exe 652 Console 1 4,988 K
services.exe 720 Services 0 9,680 K
winlogon.exe 748 Console 1 9,636 K
lsass.exe 796 Services 0 17,760 K
svchost.exe 924 Services 0 2,716 K
fontdrvhost.exe 948 Services 0 1,604 K
fontdrvhost.exe 956 Console 1 6,600 K
svchost.exe 964 Services 0 29,312 K
WUDFHost.exe 1012 Services 0 9,140 K
svchost.exe 564 Services 0 14,284 K
svchost.exe 940 Services 0 6,228 K
dwm.exe 1124 Console 1 51,896 K
svchost.exe 1276 Services 0 4,496 K
svchost.exe 1308 Services 0 8,296 K
svchost.exe 1316 Services 0 10,044 K
svchost.exe 1432 Services 0 12,360 K
svchost.exe 1440 Services 0 13,752 K
svchost.exe 1496 Services 0 7,556 K
svchost.exe 1532 Services 0 6,752 K
svchost.exe 1584 Services 0 4,316 K
svchost.exe 1600 Services 0 9,272 K
svchost.exe 1648 Services 0 5,872 K
svchost.exe 1704 Services 0 6,088 K
svchost.exe 1716 Services 0 5,196 K
svchost.exe 1820 Services 0 5,912 K
svchost.exe 1916 Services 0 8,128 K
svchost.exe 2056 Services 0 12,916 K
svchost.exe 2076 Services 0 10,184 K
svchost.exe 2152 Services 0 5,572 K
svchost.exe 2160 Services 0 11,740 K
svchost.exe 2184 Services 0 4,316 K
Memory Compression 2272 Services 0 429,764 K
svchost.exe 2320 Services 0 7,896 K
igfxCUIService.exe 2352 Services 0 6,552 K
svchost.exe 2360 Services 0 7,064 K
svchost.exe 2452 Services 0 5,744 K
svchost.exe 2468 Services 0 6,576 K
svchost.exe 2564 Services 0 8,192 K
svchost.exe 2648 Services 0 11,556 K
svchost.exe 2712 Services 0 5,032 K
svchost.exe 2720 Services 0 7,528 K
audiodg.exe 2816 Services 0 16,316 K
svchost.exe 2824 Services 0 15,344 K
svchost.exe 2856 Services 0 12,212 K
svchost.exe 2008 Services 0 6,660 K
svchost.exe 3128 Services 0 7,760 K
svchost.exe 3156 Services 0 19,224 K
svchost.exe 3276 Services 0 15,228 K
sihost.exe 3300 Console 1 24,756 K
svchost.exe 3320 Console 1 25,308 K
PresentationFontCache.exe 3384 Services 0 12,388 K
svchost.exe 3452 Console 1 30,576 K
svchost.exe 3460 Services 0 11,328 K
svchost.exe 3468 Services 0 14,228 K
taskhostw.exe 3592 Console 1 15,168 K
spoolsv.exe 3668 Services 0 9,220 K
WmiPrvSE.exe 3720 Services 0 18,576 K
svchost.exe 3792 Services 0 10,676 K
svchost.exe 3916 Services 0 5,728 K
svchost.exe 4008 Services 0 5,956 K
wlanext.exe 4084 Services 0 9,940 K
conhost.exe 2140 Services 0 3,676 K
ctfmon.exe 3240 Console 1 16,260 K
igfxEM.exe 3992 Console 1 27,948 K
svchost.exe 4132 Services 0 12,288 K
svchost.exe 4200 Services 0 7,264 K
svchost.exe 4412 Services 0 10,032 K
HidMonitorSvc.exe 4496 Services 0 4,136 K
armsvc.exe 4508 Services 0 14,272 K
mDNSResponder.exe 4532 Services 0 4,864 K
OfficeClickToRun.exe 4540 Services 0 46,084 K
svchost.exe 4592 Services 0 45,636 K
IntelCpHDCPSvc.exe 4616 Services 0 5,264 K
svchost.exe 4624 Services 0 24,488 K
svchost.exe 4656 Services 0 43,984 K
EvtEng.exe 4724 Services 0 12,244 K
ibtsiva.exe 4756 Services 0 3,600 K
openvpnserv.exe 4784 Services 0 4,240 K
mysqld.exe 4820 Services 0 92,216 K
svchost.exe 4836 Services 0 4,328 K
pdf24.exe 4844 Services 0 6,364 K
RegSrvc.exe 4868 Services 0 7,236 K
svchost.exe 4884 Services 0 5,904 K
valWBFPolicyService.exe 4948 Services 0 5,608 K
WirelessKB850Notification 4956 Services 0 4,460 K
ZeroConfigService.exe 4968 Services 0 13,876 K
svchost.exe 4980 Services 0 19,284 K
MsMpEng.exe 4988 Services 0 167,012 K
svchost.exe 5084 Services 0 4,020 K
svchost.exe 5132 Services 0 3,676 K
svchost.exe 5248 Services 0 10,016 K
IntelCpHeciSvc.exe 5348 Services 0 4,908 K
Apoint.exe 5460 Console 1 11,340 K
svchost.exe 5488 Services 0 5,388 K
unsecapp.exe 5676 Services 0 6,032 K
WmiPrvSE.exe 5876 Services 0 13,112 K
svchost.exe 6036 Services 0 5,716 K
svchost.exe 5936 Services 0 4,228 K
explorer.exe 6220 Console 1 143,604 K
svchost.exe 6828 Console 1 20,460 K
ApMsgFwd.exe 6860 Console 1 4,924 K
hidfind.exe 7008 Console 1 3,688 K
ApntEx.exe 7016 Console 1 5,060 K
conhost.exe 7052 Console 1 5,340 K
svchost.exe 6992 Console 1 29,088 K
NisSrv.exe 6836 Services 0 8,716 K
StartMenuExperienceHost.e 7588 Console 1 58,716 K
RuntimeBroker.exe 7860 Console 1 21,232 K
SearchUI.exe 8036 Console 1 68,996 K
RuntimeBroker.exe 8164 Console 1 13,948 K
dllhost.exe 3152 Services 0 9,304 K
SkypeBackgroundHost.exe 7912 Console 1 1,268 K
LockApp.exe 8296 Console 1 37,284 K
RuntimeBroker.exe 8372 Console 1 25,516 K
svchost.exe 8548 Services 0 8,176 K
GoogleCrashHandler.exe 8920 Services 0 1,112 K
GoogleCrashHandler64.exe 8936 Services 0 1,036 K
RuntimeBroker.exe 9072 Console 1 11,788 K
SecurityHealthSystray.exe 8528 Console 1 6,460 K
SecurityHealthService.exe 8660 Services 0 13,356 K
RAVCpl64.exe 2992 Console 1 9,836 K
svchost.exe 4192 Services 0 7,492 K
TCrdMain_Win8.exe 3016 Console 1 16,464 K
TCrdKBB.exe 7972 Console 1 3,076 K
OneDrive.exe 3584 Console 1 43,568 K
openvpn-gui.exe 2068 Console 1 6,152 K
MySQLNotifier.exe 9236 Console 1 26,232 K
iCloudServices.exe 9328 Console 1 40,216 K
APSDaemon.exe 9428 Console 1 14,824 K
ApplePhotoStreams.exe 9592 Console 1 22,728 K
iCloudDrive.exe 9664 Console 1 24,656 K
dts_apo_service.exe 9900 Services 0 17,388 K
iCloudPhotos.exe 10088 Console 1 35,720 K
svchost.exe 10216 Services 0 18,208 K
GoogleDriveFS.exe 9556 Console 1 11,664 K
crashpad_handler.exe 2920 Console 1 3,584 K
GoogleDriveFS.exe 6156 Console 1 65,744 K
GoogleDriveFS.exe 568 Console 1 47,768 K
GoogleDriveFS.exe 9832 Console 1 70,020 K
pdf24.exe 10916 Console 1 7,152 K
chrome.exe 11008 Console 1 187,840 K
chrome.exe 10324 Console 1 4,684 K
chrome.exe 11184 Console 1 5,796 K
jusched.exe 10380 Console 1 15,312 K
chrome.exe 6448 Console 1 475,156 K
chrome.exe 9864 Console 1 49,596 K
chrome.exe 11472 Console 1 64,840 K
chrome.exe 11492 Console 1 25,560 K
cmd.exe 11696 Console 1 2,044 K
conhost.exe 11716 Console 1 5,312 K
AppleChromeDAV.exe 12060 Console 1 26,372 K
svchost.exe 8008 Services 0 5,216 K
jhi_service.exe 5884 Services 0 4,980 K
LMS.exe 13280 Services 0 8,608 K
SgrmBroker.exe 1332 Services 0 5,740 K
sppsvc.exe 6904 Services 0 7,868 K
svchost.exe 7132 Services 0 15,376 K
svchost.exe 10584 Services 0 8,752 K
ApplicationFrameHost.exe 4588 Console 1 30,728 K
WinStore.App.exe 4444 Console 1 396 K
RuntimeBroker.exe 5444 Console 1 6,588 K
YourPhone.exe 2256 Console 1 4,896 K
RuntimeBroker.exe 5004 Console 1 13,480 K
ShellExperienceHost.exe 12628 Console 1 95,200 K
RuntimeBroker.exe 13172 Console 1 29,664 K
svchost.exe 7768 Services 0 6,572 K
svchost.exe 7960 Services 0 5,232 K
svchost.exe 12788 Services 0 6,700 K
SkypeApp.exe 756 Console 1 7,576 K
dasHost.exe 5228 Services 0 7,988 K
SettingSyncHost.exe 4908 Console 1 3,380 K
RuntimeBroker.exe 8884 Console 1 8,780 K
cmd.exe 6132 Console 1 5,572 K
conhost.exe 9672 Console 1 19,444 K
secd.exe 2036 Console 1 18,556 K
svchost.exe 13068 Services 0 15,792 K
WindowsInternal.Composabl 9164 Console 1 33,944 K
svchost.exe 12040 Services 0 10,168 K
chrome.exe 13072 Console 1 45,684 K
svchost.exe 14168 Services 0 13,848 K
chrome.exe 6364 Console 1 12,824 K
svchost.exe 13924 Services 0 10,380 K
svchost.exe 9456 Services 0 17,028 K
dllhost.exe 2384 Console 1 8,312 K
isa.exe 7304 Services 0 16,924 K
FileCoAuth.exe 12820 Console 1 10,328 K
Microsoft.Photos.exe 10724 Console 1 53,084 K
RuntimeBroker.exe 13372 Console 1 33,164 K
SystemSettings.exe 6576 Console 1 232 K
chrome.exe 8812 Console 1 91,992 K
chrome.exe 2584 Console 1 128,312 K
chrome.exe 12584 Console 1 54,888 K
chrome.exe 16760 Console 1 43,432 K
svchost.exe 11508 Services 0 7,608 K
svchost.exe 15144 Services 0 7,368 K
notepad++.exe 9604 Console 1 16,276 K
chrome.exe 8612 Console 1 43,564 K
chrome.exe 14328 Console 1 61,648 K
chrome.exe 16660 Console 1 126,776 K
chrome.exe 8708 Console 1 193,152 K
svchost.exe 12956 Services 0 7,476 K
chrome.exe 9340 Console 1 134,404 K
Postman.exe 7668 Console 1 65,024 K
Postman.exe 8392 Console 1 24,156 K
SystemSettingsBroker.exe 13800 Console 1 24,032 K
chrome.exe 11800 Console 1 45,160 K
chrome.exe 14368 Console 1 53,864 K
svchost.exe 14396 Services 0 7,520 K
svchost.exe 15480 Services 0 4,632 K
SearchIndexer.exe 16324 Services 0 49,388 K
chrome.exe 8364 Console 1 90,416 K
chrome.exe 14676 Console 1 269,584 K
git-bash.exe 8752 Console 1 4,044 K
mintty.exe 9296 Console 1 15,096 K
conhost.exe 6384 Console 1 6,512 K
bash.exe 2692 Console 1 8,536 K
chrome.exe 15264 Console 1 115,808 K
MusNotifyIcon.exe 2296 Console 1 11,848 K
HxOutlook.exe 14928 Console 1 144 K
RuntimeBroker.exe 10616 Console 1 20,784 K
HxTsr.exe 16844 Console 1 24,388 K
HxAccounts.exe 13512 Console 1 49,916 K
PickerHost.exe 6772 Console 1 31,544 K
AuthHost.exe 17068 Console 1 129,388 K
chrome.exe 13360 Console 1 45,216 K
chrome.exe 13256 Console 1 83,636 K
java.exe 11544 Console 1 340,784 K
chrome.exe 16284 Console 1 196,860 K
SearchProtocolHost.exe 4232 Services 0 13,444 K
SearchFilterHost.exe 248 Services 0 9,644 K
java.exe 2368 Console 1 614,936 K
chrome.exe 15312 Console 1 96,760 K
chrome.exe 11036 Console 1 73,804 K
chrome.exe 9028 Console 1 74,760 K
smartscreen.exe 14912 Console 1 23,088 K
chrome.exe 17968 Console 1 87,864 K
chrome.exe 6824 Console 1 19,960 K
cmd.exe 17736 Console 1 4,004 K
conhost.exe 11388 Console 1 18,512 K
tasklist.exe 1608 Console 1 8,500 K
答案 0 :(得分：1)
我刚刚清除了所有 cookie 和历史记录，将后台作为私人标签打开，它解决了我的问题。
答案 1 :(得分：0)
这似乎与以下问题有关：Backoffice MediaRemovalException on startup on Windows，由Persistence of backoffice configuration is not thread safe修复。
请考虑更新到最新的1808补丁。最新的（截至2019年11月）是1808.18。