在测试谷歌应用程序时退款测试购买

Question

我无法退款。当我登录发布者控制台时，它显示我的购买和“取消整个订单”按钮。 “退款一些钱”按钮显示为灰色。付款是使用测试帐户完成的。该应用尚未发布。我如何获得退款，即使我在测试帐户上退款，谷歌仍会向我收取30％的费用？

Answer 1

你必须等待一天或几天 - 之后会出现一个按钮（当用户卡上的交易发生时，金额被搁置，真正的交易发生在以后 - 看起来按钮仅在此之后启用）。

Answer 2

如果您是帐户所有者，请继续执行以下步骤。

Sign in to your Play Console.
On the left menu, select Order management.
Select the orders you’d like to refund.
    To find a specific order, search by order ID or a user’s full email address.
    To refund multiple orders at the same time, make sure you only select orders made by one user.
Click Refund.
Select the appropriate refund reason.
Click Submit.
    If the Submit button isn’t available, the order has already been refunded.