我正在通过Bot脚本和Flow Maker在Gupshup中构建潜在客户生成机器人。我是JS的新手，完全被Scripting Tool中提供的botscript语言所迷惑。我正在使用Quickresponse按钮创建一个小菜单。
如果用户没有任何响应（即检测到空的意图），是否可以在一段时间后触发状态更改（：call或：goto）？也许有一种已知的解决方法涉及使用漫游器输出状态？
非常感谢您。
我尝试使用处理程序，但是很快发现用户输入处理程序仅在用户做出响应后才触发。
function revie_menu_Handler (options, event, context, callback){
console.log("user input is:" + event.message.toLowerCase())
if(event.message.toLowerCase() === "") {
options.next_state = 'if_silent';
} else if (event.message.toLowerCase() === "make me an offer") {
options.next_state = 'revie_UI_1'
} else if (event.message.toLowerCase() === "i have a question") {
options.next_state = 'revie_UI_2'
} else {
options.next_state = 'blank'
}
对应于脚本：
revie_menu: Welcome to the menu! [[Make me an offer, I have a question]]
revie_UI_1: Make me an offer:call default.menu_offer
revie_UI_2: I have a question:call default.menu_question
if_silent:silent:call default_revie_timeout
blank: :onException
Exception! What happened...?
答案 0 :(得分：0)
您提到的用例无法使用bot脚本工具中的标签处理程序来实现。
解决您的问题的一种方法可能是cron服务。 假设您具有如下所示的机器人脚本：
revie_menu: Welcome to the menu! [[Make me an offer, I have a question]]
revie_UI_1: Make me an offer
:call default.menu_offer
revie_UI_2: I have a question
:call default.menu_question
用户在Facebook Messenger上发起与您的机器人的对话，EventHandler函数收到了 startchatting 事件。使用advance data persistence创建一个“发件人”对象，该对象具有唯一的用户发件人ID作为密钥。 EventHandler（）调用MessageHandler（）来存储传入用户消息的当前时间，从而调用ScriptHandler（）来执行编写在项目文件夹的default.src中的机器人脚本。因此，用户会收到快速回复消息“欢迎使用菜单！”。
function EventHandler(context, event) {
context.simpledb.roomleveldata = {};
context.simpledb.doGet("Senders", function(c, e) {
// console.log("e.dbval-----" + e.dbval);
var senderData;
senderData = e.dbval;
// console.log("DATA-----" + JSON.stringify(senderData));
senderData[event.sender] = {};
context.simpledb.doPut("Senders", senderData, function(c_, e_) {
MessageHandler(context, event);
});
});
};
开始聊天事件之后。无论如何，用户都会向机器人发送一条消息-MessageHandler（）将接收传入的用户有效负载，更新当前时间（这是从用户收到的最后一条消息的时间），然后调用ScriptHandler（）来执行机器人脚本。
function MessageHandler(context, event) {
{
var userInitialObject = {
"userAttemptCounter": 0,
"contextObj": event.contextobj,
"lastActiveTime": new Date().getTime()
};
context.simpledb.doGet("Senders", function(c, e) {
console.log("e.dbval-----" + e.dbval);
var data;
data = e.dbval;
console.log("DATA-----" + JSON.stringify(data));
data[event.sender] = userInitialObject;
context.simpledb.doPut("Senders", data, function(c_, e_) {
ScriptHandler(context, event);
});
});
}
现在，使用EndpointHandler()在漫游器中创建Web服务。该Web服务检索存储的发件人对象，并对照当前时间检查存储的上次用户活动时间的值。在下面的代码段中，这是45秒的差异检查。如果为true，则会使用sendMessage API将消息发送给用户。您可以使用https://www.gupshup.io/developer/bot/{Gupshup_bot_name}/public访问此Web服务。为此网络服务设置时间表。
var async = require("async");
function HttpEndpointHandler(context, event) {
context.simpledb.doGet("Senders", function(c, e) {
// console.log("e.dbval-----"+e.dbval);
var users = e.dbval // get all Facebook user details basis message id which is contextObj, lastActiveTime and userAttemptCounter
// console.log("DATA-----" + JSON.stringify(users));
var userInitialObject;
async.eachOf(users, function(user, key, callback) {
// console.log(key + " = " + JSON.stringify(user));
var userLastActiveTime = user["lastActiveTime"]; // extract last activity time from user JSON...
var currentTime = new Date().getTime();
var timeDifference = (currentTime - userLastActiveTime) / 1000;
// console.log("timeDifference -- " + timeDifference);
var userAttempts = parseInt(user["userAttemptCounter"]);
// console.log("userAttempts -- " + userAttempts);
context.simpledb.doGet("userAnswer", function(c_, e_) {
if (timeDifference > 45 && userAttempts == 0 ) // Check Survey Flag is not equal to 1(i.e survey completed) // check if 1 reminder is sent to user. *** visitEcom ** variable is true if user has clicked the 2cart link..
{
var contextObj = user["contextObj"];
// console.log(JSON.stringify(contextObj));
// var followUpMsg = "We were having so much fun. Let's keep the good times rolling!";
var followUpMsg = {
"type": "quick_reply",
"content": {
"type": "text",
"text": "Hello? We were having so much fun. Should we keep the good times rolling?"
},
"msgid": "reminderMessage",
"options": [{
"type": "text",
"title": "Yes",
"iconurl": "http://www.iconsplace.com/icons/preview/008342/record-256.png"
}, {
"type": "text",
"title": "No",
"iconurl": "http://www.iconsplace.com/icons/preview/red/record-256.png"
}]
};
context.simpledb.doGet("room:" + key, function(cs, evt) {
userAttempts = 1; //(userAttempts + 1); // 1
// --------------------------------------------------
// var roomLevelDataValues = evt.dbval;
// Logic to get fallback message + user last message....
// var lstmessage = roomLevelDataValues.userLastMessage;
// lstmessage.unshift(followUpMsg);
// Bot_Message(context, event.botname, JSON.stringify(contextObj), JSON.stringify(lstmessage));
// --------------------------------------------------
Bot_Message(context, event.botname, JSON.stringify(contextObj), JSON.stringify(followUpMsg));
// context.console.log("userAttemptsafterCondition" + userAttempts);
userInitialObject = {
"userAttemptCounter": userAttempts,
"contextObj": contextObj,
"lastActiveTime": new Date().getTime()
};
users[key] = userInitialObject;
// context.console.log("Wallah habibi for key " + key);
// context.console.log(JSON.stringify(users));
callback();
});
} //if 15 sec
else {
callback();
}
}); //userAnswer doGet...
},
function(err) {
// context.console.log(JSON.stringify(users));
context.simpledb.doPut("Senders", users, function(c_, e_) {
context.sendResponse("Reminder message sent and userObject updated");
});
});
});
});
SendMessage API，用于向用户发送消息。
function Bot_Message(context, botname, contextobj, message) {
var done = "";
var apikey = 'YOUR GUPSHUP ACCOUNT API KEY';
botname = encodeURI(botname);
contextobj = encodeURI(contextobj);
apikey = encodeURI(apikey);
message = encodeURIComponent(message);
var url = "https://api.gupshup.io/sm/api/bot/" + botname + "/msg";
var body = "botname=" + botname + "&context=" + contextobj + "&message=" + message;
var headers = {
"Accept": "application/json",
"apikey": apikey,
"Content-Type": "application/x-www-form-urlencoded"
};
context.simplehttp.makePost(url, body, headers, done);
}
参考文档可以更好地理解示例代码：