我有一个用户在安装/联系数据库时遇到问题。我在基础设施领域工作，所以对数据库的了解很少-猜想我是第一个/唯一的呼叫端口，因此，任何建议都将不胜感激。我已经粘贴了他的尝试和非常基本的建议：）
报告了初始错误：
ORA-00283: recovery session canceled due to errors[oracle@*********** ~]$ sqlplus spsystem/reganam
SQL*Plus: Release 11.2.0.4.0 Production on Thu Jul 4 07:08:41 2019
Copyright (c) 1982, 2013, Oracle. All rights reserved.
ERROR:
ORA-01033: ORACLE initialization or shutdown in progress
Process ID: 0
Session ID: 0 Serial number: 0
Enter user-name:
And when entering as sydba
SQL> select * from all_users;
select * from all_users
*
ERROR at line 1:
ORA-01219: database not open: queries allowed on fixed tables/views only
对这些错误进行快速搜索表明需要恢复数据库，并且用户可以从SQL>提示符下运行以下操作：
SQL> startup mount
ORACLE Instance started
SQL> recover database
Media recovery complete
SQL> alter database open;
Database altered
SQL> startup mount
ORACLE instance started.
**This was attempted and failed**
Total System Global Area 3206836224 bytes
Fixed Size 2257520 bytes
Variable Size 771755408 bytes
Database Buffers 2415919104 bytes
Redo Buffers 16904192 bytes
Database mounted.
SQL> recover database
ORA-00283: recovery session canceled due to errors
ORA-01114: IO error writing block to file 2 (block # 1)
ORA-01110: data file 2: '/oracle/oradata/ora112/sysaux01.dbf'
ORA-27072: File I/O error
Linux-x86_64 Error: 5: Input/output error
Additional information: 4
Additional information: 1
Additional information: -1
没有磁盘问题，文件系统是否正常（大小和状况如何），我不能从OS日志中获得任何信息，也不能从跟踪日志中完全理解吗？