我正在尝试通过pymongo连接到我的Atlas mongodb数据库。我进行连接并进行基本查询，只是为了计算文档数并超时。
我能够在个人linux上运行相同的字符串（并设法从一个干净的Docker使其运行），但是却无法从我用于工作的Mac上使其运行（我的同事也没有）而且我也无法使其在干净的Docker映像中运行）。如果有问题，我正在运行pymongo 3.8，请确保我已安装pip install pymongo[tls]。我也尝试过降级，也尝试过pip install pymongo[tls,srv]。
个人猜测：可能与代理/防火墙阻止连接有关？我检查了端口是否打开。在服务器上，我将0.0.0.0/0列入了白名单，所以这应该不是问题。
import pymongo
client = pymongo.MongoClient("mongodb+srv://whatever:yep@cluster0-xxxxx.mongodb.net/test?retryWrites=true")
client.test.matches.count_documents({}) # this blocks and then errors
我收到以下错误
/usr/local/lib/python3.7/site-packages/pymongo/collection.py in count_documents(self, filter, session, **kwargs)
1693 collation = validate_collation_or_none(kwargs.pop('collation', None))
1694 cmd.update(kwargs)
-> 1695 with self._socket_for_reads(session) as (sock_info, slave_ok):
1696 result = self._aggregate_one_result(
1697 sock_info, slave_ok, cmd, collation, session)
/usr/local/Cellar/python/3.7.3/Frameworks/Python.framework/Versions/3.7/lib/python3.7/contextlib.py in __enter__(self)
110 del self.args, self.kwds, self.func
111 try:
--> 112 return next(self.gen)
113 except StopIteration:
114 raise RuntimeError("generator didn't yield") from None
/usr/local/lib/python3.7/site-packages/pymongo/mongo_client.py in _socket_for_reads(self, read_preference)
1133 topology = self._get_topology()
1134 single = topology.description.topology_type == TOPOLOGY_TYPE.Single
-> 1135 server = topology.select_server(read_preference)
1136
1137 with self._get_socket(server) as sock_info:
/usr/local/lib/python3.7/site-packages/pymongo/topology.py in select_server(self, selector, server_selection_timeout, address)
224 return random.choice(self.select_servers(selector,
225 server_selection_timeout,
--> 226 address))
227
228 def select_server_by_address(self, address,
/usr/local/lib/python3.7/site-packages/pymongo/topology.py in select_servers(self, selector, server_selection_timeout, address)
182 with self._lock:
183 server_descriptions = self._select_servers_loop(
--> 184 selector, server_timeout, address)
185
186 return [self.get_server_by_address(sd.address)
/usr/local/lib/python3.7/site-packages/pymongo/topology.py in _select_servers_loop(self, selector, timeout, address)
198 if timeout == 0 or now > end_time:
199 raise ServerSelectionTimeoutError(
--> 200 self._error_message(selector))
201
202 self._ensure_opened()
ServerSelectionTimeoutError: cluster0-shard-00-01-eflth.mongodb.net:27017: timed out,cluster0-shard-00-00-eflth.mongodb.net:27017: timed out,cluster0-shard-00-02-eflth.mongodb.net:27017: timed out