我已经安装了此插件https://woocommerce.com/products/woocommerce-freshdesk/，它在我的帐户页面上放置了支持票证表。我想做的就是将此表移到单独的页面上，或创建一个可在页面上用来显示该表的简码。
此文件是如何获取信息以创建表的方式（我相信）。从第180行开始。
<?php
if ( ! defined( 'ABSPATH' ) ) {
exit; // Exit if accessed directly.
}
/**
* Freshdesk Tickets Integration.
*
* @package WC_Freshdesk_Tickets
* @category Integration
* @author WooThemes
*/
class WC_Freshdesk_Tickets extends WC_Freshdesk_Abstract_Integration {
/**
* Create ticket.
*
* @param array $data Ticket data.
*
* @return array Status (1 to success and 0 when failed) and ticket ID.
*/
protected function create_ticket( $data ) {
$url = esc_url( $this->url ) . 'tickets';
$params = array(
'method' => 'POST',
'body' => json_encode( $data ),
'timeout' => 60,
'headers' => array(
'Content-Type' => 'application/json;charset=UTF-8',
'Authorization' => 'Basic ' . base64_encode( $this->api_key . ':X' )
)
);
$response = wp_safe_remote_post( $url, $params );
if ( ! is_wp_error( $response ) && ( $response['response']['code'] === 200 || $response['response']['code'] === 201 ) && ( strcmp( $response['response']['message'], 'Created' ) == 0 ) ) {
$ticket = json_decode( $response['body'] );
$ticket_id = $ticket->id;
if ( 'yes' === $this->debug ) {
$this->log->add( $this->id, sprintf( 'Ticket #%s created successfully!', $ticket_id ) );
}
return array(
'id' => $ticket_id,
'status' => 1 // success.
);
} else {
if ( 'yes' === $this->debug ) {
$this->log->add( $this->id, 'Failed to create the ticket: ' . print_r( $response, true ) );
}
return array(
'id' => 0,
'status' => 0 // fail.
);
}
}
/**
* Convert special characters to UTF-8.
*
* @param string $value
*
* @return string
*/
protected function to_utf8( $value ) {
$encoding = mb_detect_encoding( $value, mb_detect_order(), true );
$value = mb_convert_encoding( $value, 'UTF-8', $encoding ? $encoding : 'HTML-ENTITIES' );
return $value;
}
/**
* Generate the order data.
*
* @param WC_Order $order Order object.
*
* @return string Order data.
*/
protected function order_data( $order ) {
ob_start();
// Break two lines to distance the user message.
echo PHP_EOL . PHP_EOL;
echo '****************************************************';
echo PHP_EOL . PHP_EOL;
echo __( 'Order data:', 'woocommerce-freshdesk' );
echo PHP_EOL . PHP_EOL;
do_action( 'woocommerce_freshdesk_ticket_data_before', $order );
// Order meta.
echo sprintf( __( 'Order number: %s', 'woocommerce-freshdesk' ), $order->get_order_number() );
echo PHP_EOL;
echo sprintf( __( 'Order date: %s', 'woocommerce-freshdesk' ), date_i18n( wc_date_format(), strtotime( $order->order_date ) ) );
echo PHP_EOL . PHP_EOL;
do_action( 'woocommerce_freshdesk_ticket_data_meta', $order );
// Products list.
echo $this->to_utf8( wp_kses( $order->email_order_items_table(), array() ) );
echo '----------' . PHP_EOL . PHP_EOL;
if ( $totals = $order->get_order_item_totals() ) {
foreach ( $totals as $total ) {
echo $this->to_utf8( sanitize_text_field( $total['label'] . "\t " . $total['value'] ) ) . PHP_EOL;
}
}
do_action( 'woocommerce_freshdesk_ticket_data_after', $order );
$html = ob_get_clean();
return nl2br( $html );
}
/**
* Process and open a new ticket.
*
* @param int $order_id Order ID.
* @param string $subject Ticket subject.
* @param string $description Ticket description.
*
* @return array Success status (1 to success and 0 when failed) and ticket ID.
*/
public function open_ticket( $order_id, $subject, $description ) {
$order = new WC_Order( intval( $order_id ) );
$formated_subject = sanitize_text_field( $subject ) . ' - ' . __( 'Order', 'woocommerce-freshdesk' ) . ' ' . $order->get_order_number();
$data = apply_filters( 'woocommerce_freshdesk_ticket_data', array(
'email' => $order->billing_email,
'subject' => $formated_subject,
'description' => wp_kses( $description, array() ) . $this->order_data( $order ),
'priority' => 2, // Medium.
'status' => 2 // Open.
), $order_id );
$ticket = $this->create_ticket( $data );
return array(
'id' => $ticket['id'],
'status' => $ticket['status']
);
}
/**
* Process and open a new ticket from a comment.
*
* @param string $email Email from the ticket owner.
* @param string $subject Ticket subject.
* @param string $description Ticket description.
* @param bool $is_order Checks with is an order.
* @param mixed $order Order data.
*
* @return array Success status (1 to success and 0 when failed) and ticket ID.
*/
public function open_ticket_from_comment( $email, $subject, $description, $is_order = false, $order = null ) {
$formated_subject = sanitize_text_field( $subject );
$formated_description = wp_kses( $description, array() );
if ( $is_order ) {
$formated_subject .= ' - ' . __( 'Order', 'woocommerce-freshdesk' ) . ' ' . $order->get_order_number();
$formated_description .= $this->order_data( $order );
}
$data = apply_filters( 'woocommerce_freshdesk_ticket_data_from_comment', array(
'email' => $email,
'subject' => $formated_subject,
'description' => $formated_description,
'priority' => 2, // Medium.
'status' => 2 // Open.
), $is_order, $order );
$ticket = $this->create_ticket( $data );
return array(
'id' => $ticket['id'],
'status' => $ticket['status']
);
}
/**
* Get user tickets.
*
* @param string $email User email.
* @param int $page Ticket list page.
*
* @return array
*/
protected function get_user_tickets( $email, $page = 1 ) {
$url = esc_url( add_query_arg( array( 'email' => urlencode( $email ), 'page' => intval( $page ) ), $this->url . 'tickets' ) );
$params = array(
'timeout' => 60,
'headers' => array(
'Content-Type' => 'application/json;charset=UTF-8',
'Authorization' => 'Basic ' . base64_encode( $this->api_key . ':X' )
)
);
$response = wp_safe_remote_get( $url, $params );
if ( ! is_wp_error( $response ) && $response['response']['code'] == 200 && ( strcmp( $response['response']['message'], 'OK' ) == 0 ) ) {
if ( 'yes' === $this->debug ) {
$this->log->add( $this->id, 'Tickets listed successfully!' );
}
return json_decode( $response['body'], true );
} else {
if ( 'yes' === $this->debug ) {
$this->log->add( $this->id, sprintf( 'Failed to list the tickets for customer with email %s : %s', $email, print_r( $response, true ) ) );
}
return array();
}
}
/**
* Ticket status ID to text.
*
* @param int $id Ticket status ID.
*
* @return string Ticket status.
*/
protected function ticket_status( $id ) {
$status = apply_filters( 'woocommerce_freshdesk_ticket_status', array(
2 => __( 'Open', 'woocommerce-freshdesk' ),
3 => __( 'Pending', 'woocommerce-freshdesk' ),
4 => __( 'Resolved', 'woocommerce-freshdesk' ),
5 => __( 'Closed', 'woocommerce-freshdesk' ),
) );
if ( ! isset( $status[ $id ] ) ) {
return $status[5];
}
return $status[ $id ];
}
/**
* Display a table with user tickets.
*
* @param string $email User email.
*
* @return string Tickets table.
*/
public function tickets_table( $email ) {
$settings = get_option( 'woocommerce_freshdesk_settings', false );
$freshdesk_url = '';
$html = '';
$current_page = ( isset( $_GET['support_page'] ) && $_GET['support_page'] > 0 ) ? intval( $_GET['support_page'] ) : 1;
$tickets = $this->get_user_tickets( $email, $current_page );
$count = 0;
if ( $settings ) {
$freshdesk_url = 'https://' . $settings['url'] . '.freshdesk.com';
}
// Navigation.
$myaccount_url = get_permalink( wc_get_page_id( 'myaccount' ) );
$next_page = add_query_arg( array( 'support_page' => $current_page + 1 ), $myaccount_url );
$last_page = add_query_arg( array( 'support_page' => $current_page - 1 ), $myaccount_url );
if ( ! empty( $tickets ) ) {
$html .= '<table id="support-tickets-table" class="shop_table">';
$html .= '<thead>';
$html .= '<tr>';
$html .= '<th class="ticket-number"><span class="nobr">' . esc_html__( 'Number', 'woocommerce-freshdesk' ) . '</span></th>';
$html .= '<th class="ticket-subject"><span class="nobr">' . esc_html__( 'Subject', 'woocommerce-freshdesk' ) . '</span></th>';
$html .= '<th class="ticket-date"><span class="nobr">' . esc_html__( 'Date', 'woocommerce-freshdesk' ) . '</span></th>';
$html .= '<th class="ticket-status"><span class="nobr">' . esc_html__( 'Status', 'woocommerce-freshdesk' ) . '</span></th>';
$html .= '<th class="ticket-actions"> </th>';
$html .= '</tr>';
$html .= '</thead>';
$html .= '<form method="post">';
$html .= '<tbody>';
foreach ( $tickets as $ticket ) {
$url = esc_url( $freshdesk_url . '/helpdesk/tickets/' . intval( $ticket['id'] ) );
$html .= '<tr class="ticket">';
$html .= '<td><a href="' . $url . '">#' . intval( $ticket['id'] ) . '</a></td>';
$html .= '<td>' . esc_html( $ticket['subject'] ) . '</td>';
$html .= '<td>' . date_i18n( wc_date_format(), strtotime( $ticket['updated_at'] ) ) . '</td>';
$html .= '<td>' . esc_html( $this->ticket_status( intval( $ticket['status'] ) ) ) . '</td>';
$html .= '<td style="text-align: right;"><button type="submit" class="button" name="reply-ticket-freshdesk" value="' . intval( $ticket['id'] ) . '">' . esc_html__( 'Reply', 'woocommerce-freshdesk' ) . '</button></td>';
$html .= '</tr>';
$count++;
}
$html .= '</tbody>';
$html .= '</form>';
$html .= '</table>';
$html .= '<div id="support-tickets-navigation">';
$html .= ( 1 != $current_page ) ? '<a class="button previous" href="' . esc_url( $last_page ) . '">' . esc_html__( 'Previous', 'woocommerce-freshdesk' ) . '</a>' : '';
$html .= ( 30 <= $count ) ? '<a class="button next" href="' . esc_url( $next_page ) . '">' . esc_html__( 'Next', 'woocommerce-freshdesk' ) . '</a>' : '';
$html .= '</div>';
} else {
if ( 1 != $current_page ) {
$html .= '<p>' . esc_html__( 'Oops, you\'ve seen all their support tickets, please return to the previous page.', 'woocommerce-freshdesk' ) . '</p>';
$html .= '<div id="support-tickets-navigation">';
$html .= '<a class="button previous" href="' . esc_url( $last_page ) . '">' . esc_html__( 'Previous', 'woocommerce-freshdesk' ) . '</a>';
$html .= '</div>';
} else {
$html .= '<p>' . esc_html__( 'You have no support tickets.', 'woocommerce-freshdesk' ) . '</p>';
}
}
return $html;
}
}
有人知道我会怎么做吗？我可以使用以下功能从我的帐户页面中删除表格。
add_filter( 'woocommerce_freshdesk_hide_my_support_tickets', '__return_true' );