我有一个业务规则,即通过URL字段属性传递。
我需要的所有字段都可以,但是我在位置上遇到了问题-它的变量通过URL传递,但是没有放入请求字段。 你能帮我吗? 有人遇到过同样的问题吗? 我该如何解决?
var reqFor = current.caller;
var contactType = current.contact_type;
var location = current.caller.location;
var reqItem = current.request_item;
var comments = "NEW_CALL_REF:" + current.sys_id + " " + current.description;
var short_description = current.short_description;
getCart();
var url = "com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=" + reqItem
+ "&sysparm_requested_for=" + GlideStringUtil.urlEncode(reqFor)
+ "&sysparm_location=" + GlideStringUtil.urlEncode(location)
+ "&sysparm_special_instructions=" + GlideStringUtil.urlEncode(comments)
+ "&sysparm_stack=" + current.getLink()
+ "&sysparm_contact_type=" + contactType;
action.setRedirectURL(url);
function getCart() {
var cart = new GlideRecord('sc_cart');
var userid = gs.getUserID();
cart.addQuery('user', userid);
cart.query();
if (cart.next()) {
// We already have a cart so override the requested for value and empty it
cart.requested_for = reqFor;
cart.contact_type = contactType;
cart.short_description = short_description;
cart.description = comments;
cart.special_instructions = comments + location; //add location for testing
cart.delivery_address = getDeliveryAddress();
cart.location = current.caller.location; //29.10.2018
cart.update();
var cartItems = new GlideRecord('sc_cart_item');
cartItems.addQuery('cart', cart.sys_id);
cartItems.deleteMultiple();
} else {
cart.initialize();
cart.user = userid;
cart.requested_for = reqFor;
cart.contact_type = contactType;
cart.special_instructions = comments;
cart.delivery_address = getDeliveryAddress();
cart.insert();
}
return cart;
}
function getDeliveryAddress() {
var gr = new GlideRecord('cmn_location');
if (!gr.get(location))
return '';
var text = '';
if (!gr.street.nil())
text = gr.street + '\n';
if (!gr.city.nil() && !gr.state.nil() && !gr.zip.nil())
text += gr.city + ", " + gr.state + ", " + gr.zip;
return text;
}