Question

我通过configitem模块在OTRS中配置了以下CMDB类结构：

[
{ 
        Key => 'Field1', 
        Name => 'Name1', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50,     Required => 1,
        },     { 
        Key => 'Field2', 
        Name => 'Name2', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50,     Required => 1,
        }, 
        Sub=>[    { 
        Key => 'Field2-1', 
        Name => 'Name2-1', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  { 
        Key => 'Field2-2', 
        Name => 'Name2-2', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  { 
        Key => 'Field2-3', 
        Name => 'Name2-3', 
        Searchable => 1, 
        Input => { 
            Type => 'Text', 
            Size => 50, 
            MaxLength => 50, 
        }, 
    },  
];

我正在尝试通过REST-API（正确配置）创建一个新的配置项，并使用以下curl：

卷曲＆＃34; http://url/nph-genericinterface.pl/Webservice/ws/ConfigItem?UserLogin=username&Password=password＆＃34; -H＆＃34; Content-Type：application / json＆＃34; -d＆＃34; {\＆＃34; ConfigItem \＆＃34;：{\＆＃34; Class \＆＃34;：\＆＃34; class_name \＆＃34;， \＆＃34;名称\＆＃34;：\＆＃34; ci_name \＆＃34; \＆＃34; CIXMLData \＆＃34;：{\＆＃34;字段1 \＆＃34;：\ ＆＃34; text_value_for_field1 \＆＃34; \＆＃34;字段2 \＆＃34;：\＆＃34; text_value_for_field2 \＆＃34;}}}＆＃34; -X POST

但服务器以500内部服务器错误回答：

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator at 
 root@localhost to inform them of the time this error occurred,
 and the actions you performed just before this error.</p>
<p>More information about this error may be available
in the server error log.</p>
</body></html>

如果＆＃34; Field2＆＃34;不是必填字段，我执行以下卷曲：

卷曲＆＃34; http://url/nph-genericinterface.pl/Webservice/ws/ConfigItem?UserLogin=username&Password=password＆＃34; -H＆＃34; Content-Type：application / json＆＃34; -d＆＃34; {\＆＃34; ConfigItem \＆＃34;：{\＆＃34; Class \＆＃34;：\＆＃34; class_name \＆＃34;， \＆＃34;名称\＆＃34;：\＆＃34; ci_name \＆＃34; \＆＃34; CIXMLData \＆＃34;：{\＆＃34;字段1 \＆＃34;：\ ＆＃34; text_value_for_field1 \＆＃34;}}}＆＃34; -X POST

该项目已正确创建，但是，如果不需要，我会为Field2分配一些值，然后返回500错误。

由于Field2有一些子字段（即使它们不是必需的字段），我认为我的卷曲中存在一些语法错误。

注意：当我使用相同的数据通过GUI创建CI时，它已正确创建。

使用curl命令通过REST API创建项目

0 个答案: