Question

表格调用c

CALL_ID  |  CALL_START          | CONTACT_ID | CALL_TYPE
--------------------------------------------------
2        |  25/11/2010 11:28:16 | 850        | I        
3        |  25/11/2010 11:28:57 | 850        | I        
5        |  29/11/2010 10:18:44 | 848        | I

表联系人ct

CONTACT_ID | COMPANY_ID | RECORD_STATUS
-----------------------------------
1          | 1          | A            
19         | 2          | A            
20         | 3          | A            
21         | 4          | A            
22         | 5          | A

我想提取每月的来电和去电次数对于一个特定的Company_id和所有其他公司。

我还需要在0700到1500/1500和2200/2200 0700之间的平均通话次数

所有从2016年10月开始，我有一个运营商ID的列表，包括......

select
  extract(year from c.call_start) as MyYear,
  extract(month from c.call_start) as MyMonth,
  count(case when call_type='I' and ct.Company_id not like 391 then 1 else null end) as Incoming_Main, 
  count(case when call_type='O' and ct.Company_id not like 391 then 1 else null end) as Outgoing_Main,
  count(case when call_type='I' and ct.Company_id = 391        then 1 else null end) as Incoming_SMG,
  count(case when call_type='O' and ct.Company_id = 391        then 1 else null end) as Outgoing_SMG,
  SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '07:00:00' and '15:00:00' and ct.company_id=391 THEN 1 ELSE 0 END)/31 Am391,
SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '07:00:00' and '15:00:00' and ct.company_id not like 391 ELSE 0 END)/31 AmMAIN,
SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '15:00:00' and '22:00:00' and ct.company_id =391 THEN 1 ELSE 0 END)/31 PM391,
SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '15:00:00' and '22:00:00' and ct.company_id=391 THEN 1 ELSE 0 END)/31 PmMAIN,
SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '07:00:00' and '15:00:00' and ct.company_id=391 THEN 1 ELSE 0 END)/31 Am391,
SUM(CASE WHEN CAST(c.CALL_START AS TIME) BETWEEN '07:00:00' and '15:00:00' and ct.company_id=391 THEN 1 ELSE 0 END)/31 Am391,
from
  CALLS c 
  left outer join CONTACTS ct on c.CONTACT_ID= ct.CONTACT_ID

where ct.RECORD_STATUS='A' 
  and c.OPERATOR_ID in (1,19,22)
  and c.call_start >='2016/10/01

平均呼叫量在两次之间，总数为几个月

0 个答案: