我创建了一个故障单仪表板,在我使用管理员帐户登录后,它将显示两个故障单摘要。一个是"您的门票摘要"和其他"所有门票摘要"。现在,我计划让我的管理员帐户查看其他帐户的故障单摘要(例如this),但我不知道如何将其添加到故障单仪表板上有人告诉我该怎么做?
答案 0 :(得分:1)
我猜你在上一篇文章中也提到了这个问题!但无论如何,
有几种方法可以做到这一点。 Orchard Collaboration使用窗口小部件来表示Ticket Summaries(用户和管理员)。主要逻辑在Modules / Orchard.CRM.Core / Drivers的DashboardDriver中。
private DriverResult DisplayDetail(DashboardPart part, dynamic shapeHelper)
{
if (this.services.WorkContext.CurrentUser == null)
{
return null;
}
var contentQuery = this.services.ContentManager.HqlQuery().ForVersion(VersionOptions.Published);
var statusRecords = this.basicDataService.GetStatusRecords().OrderBy(c => c.OrderId).ToList();
DashboardViewModel model = new DashboardViewModel();
model.CurrentUserId = this.services.WorkContext.CurrentUser.Id;
model.IsCustomer = this.crmContentOwnershipService.IsCurrentUserCustomer();
model.IsOperator = this.services.Authorizer.Authorize(Permissions.OperatorPermission);
dynamic state = new JObject();
// Query items created by customer
if (model.IsCustomer)
{
// Ticket contentType
state.ContentTypes = "Ticket";
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, "Content", "ContentTypes", state);
state.RequestingUser_Id = model.CurrentUserId.ToString(CultureInfo.InvariantCulture);
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, TicketFieldsFilter.CategoryName, TicketFieldsFilter.RequestingUserType, state);
var userTicketsCountByStateIds = groupQuery.GetCount(contentQuery, "TicketPartRecord", "StatusRecord.Id");
model.CurrentUserRequestingTickets = new Collection<dynamic>();
CRMHelper.AddStatusGroupRecordsToModel(statusRecords, userTicketsCountByStateIds, model.CurrentUserRequestingTickets);
// overrude items of current users
state.MaxDueDate = DateTime.UtcNow.Date;
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, TicketFieldsFilter.CategoryName, TicketFieldsFilter.TicketDueDateType, state);
model.CurrentUserOverrudeRequestingTicketCount = contentQuery.Count();
}
// Query the counts of the current user tickets group by stateId
// *******************************************************
if (model.IsOperator)
{
// Ticket contentType
state.ContentTypes = "Ticket";
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, "Content", "ContentTypes", state);
dynamic temp = new
{
Users = new int[] { model.CurrentUserId },
Teams = new int[] { },
BusinessUnits = new int[] { },
AccessType = ContentItemPermissionAccessTypes.Assignee
};
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, ContentItemPermissionFilter.CategoryName, ContentItemPermissionFilter.AnySelectedUserTeamBusinessUnit, temp);
var userTicketsCountByStateIds = groupQuery.GetCount(contentQuery, "TicketPartRecord", "StatusRecord.Id");
model.CurrentUserTickets = new Collection<dynamic>();
CRMHelper.AddStatusGroupRecordsToModel(statusRecords, userTicketsCountByStateIds, model.CurrentUserTickets);
// overrude items of current users
state.MaxDueDate = DateTime.UtcNow.Date;
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, TicketFieldsFilter.CategoryName, TicketFieldsFilter.TicketDueDateType, state);
model.CurrentUserOverrudeItemsCount = contentQuery.Count();
//*******************************************************
}
bool isAdmin = this.services.Authorizer.Authorize(Permissions.AdvancedOperatorPermission);
if (isAdmin)
{
// Query the counts of the whole tickets in the system based on stateId
state = new JObject();
contentQuery = this.services.ContentManager.HqlQuery().ForVersion(VersionOptions.Published);
state.ContentTypes = "Ticket";
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, "Content", "ContentTypes", state);
var ticketCountsByStateIds = groupQuery.GetCount(contentQuery, "TicketPartRecord", "StatusRecord.Id");
model.AllTickets = new Collection<dynamic>();
CRMHelper.AddStatusGroupRecordsToModel(statusRecords, ticketCountsByStateIds, model.AllTickets);
state.MaxDueDate = DateTime.UtcNow.Date;
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, TicketFieldsFilter.CategoryName, TicketFieldsFilter.TicketDueDateType, state);
model.AllOverrudeItemsCount = contentQuery.Count();
}
// get items without any owner
contentQuery = this.services.ContentManager.HqlQuery().ForVersion(VersionOptions.Published);
state.ContentTypes = "Ticket";
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, "Content", "ContentTypes", state);
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, ContentItemPermissionFilter.CategoryName, "ContentItemPermissionPartRecord.ItemsWithoutAnyOwner", state);
model.AllItemsWithoutOwnerCount = contentQuery.Count();
// get overrude items count
// display
// 1) Number of your open, new, in progress, and closed tickets
// 2) number of the unassigned, new, open, in progress and closed tickets in the system.
return ContentShape("Parts_Dashboard",
() => shapeHelper.Parts_Dashboard(
Model: model
));
}
您需要创建一个类似于该窗口小部件的新窗口小部件。 DashboardDriver表示已登录用户的票证以及所有票证的摘要。在新窗口小部件中,您只能表示用户的摘要票证。新窗口小部件必须具有UserId属性,并表示该用户的票证摘要,而不是已登录用户。像这样:
private DriverResult DisplayDetail(NewUserDashboardPart part, dynamic shapeHelper)
{
if (this.services.WorkContext.CurrentUser == null)
{
return null;
}
var contentQuery = this.services.ContentManager.HqlQuery().ForVersion(VersionOptions.Published);
var statusRecords = this.basicDataService.GetStatusRecords().OrderBy(c => c.OrderId).ToList();
DashboardViewModel model = new DashboardViewModel();
model.CurrentUserId = NewUserDashboardPart.UserId;
dynamic state = new JObject();
// Query the counts of the current user tickets group by stateId
// *******************************************************
// Ticket contentType
state.ContentTypes = "Ticket";
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, "Content", "ContentTypes", state);
dynamic temp = new
{
Users = new int[] { model.CurrentUserId },
Teams = new int[] { },
BusinessUnits = new int[] { },
AccessType = ContentItemPermissionAccessTypes.Assignee
};
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, ContentItemPermissionFilter.CategoryName, ContentItemPermissionFilter.AnySelectedUserTeamBusinessUnit, temp);
var userTicketsCountByStateIds = groupQuery.GetCount(contentQuery, "TicketPartRecord", "StatusRecord.Id");
model.CurrentUserTickets = new Collection<dynamic>();
CRMHelper.AddStatusGroupRecordsToModel(statusRecords, userTicketsCountByStateIds, model.CurrentUserTickets);
// overrude items of current users
state.MaxDueDate = DateTime.UtcNow.Date;
contentQuery = this.projectionManagerWithDynamicSort.ApplyFilter(contentQuery, TicketFieldsFilter.CategoryName, TicketFieldsFilter.TicketDueDateType, state);
model.CurrentUserOverrudeItemsCount = contentQuery.Count();
//*******************************************************
// display
// 1) Number of your open, new, in progress, and closed tickets
// 2) number of the unassigned, new, open, in progress and closed tickets in the system.
return ContentShape("Parts_Dashboard",
() => shapeHelper.Parts_Dashboard(
Model: model
));
}