Question

当我尝试获取客户帐户的虚拟客户机的标记时，API返回内部服务器错误。

使用SoftLayer API库的代码示例：

api = SoftLayer.Client(username=customer_id, api_key=customer_apikey)
api['Account'].getVirtualGuests(mask='fullyQualifiedDomainName,tagReferences.tag.name')

例外是：

File "scripts/getting_tags.py", line 16, in <module>
  for item in func(mask='fullyQualifiedDomainName,tagReferences.tag.name'):
File "/home/mfilipe/workspace/SoftLayerBilling/venv/lib/python2.7/site-packages/SoftLayer/API.py", line 362, in call_handler
  return self(name, *args, **kwargs)
File "/home/mfilipe/workspace/SoftLayerBilling/venv/lib/python2.7/site-packages/SoftLayer/API.py", line 330, in call
  return self.client.call(self.name, name, *args, **kwargs)
File "/home/mfilipe/workspace/SoftLayerBilling/venv/lib/python2.7/site-packages/SoftLayer/API.py", line 226, in call
  return self.transport(request)
File "/home/mfilipe/workspace/SoftLayerBilling/venv/lib/python2.7/site-packages/SoftLayer/transports.py", line 162, in __call__
  raise exceptions.TransportError(ex.response.status_code, str(ex))
SoftLayer.exceptions.TransportError: TransportError(500): 500 Server Error: Internal Server Error

几个月前，API调用正常运行。当我对硬件执行相同的调用（api ['Account']。getHardware）或从掩码中删除tagReferences时，它可以工作。

Answer 1

它看起来像是一个错误，因为响应包含大量数据，试图在您的请求中添加限制：

api = SoftLayer.Client(username=customer_id, api_key=customer_apikey)
api['Account'].getVirtualGuests(mask='fullyQualifiedDomainName,tagReferences.tag.name',limit=10, offset=0)

有关限制的更多信息，请参阅：

http://softlayer-api-python-client.readthedocs.io/en/latest/api/client/

此致

获取虚拟客户机的标签时出现内部服务器错误

1 个答案: