我已将Enthought Canopy Express下载到我的64位Windows 10笔记本电脑上，但当我尝试打开Canopy程序时，它将无法打开。
如果我尝试从桌面快捷方式打开它或进入程序文件并尝试直接从.exe文件打开它，它只会显示启动页面，然后在显示几秒后消失，然后什么都没发生。此外，在启动页面消失后，任务管理器显示Canopy未运行。
PyLab应用程序将打开并正常工作，但我需要实际的Enthought Canopy应用程序才能用于我正在上课。
当我第一次安装它时，它确实打开了，我能够使用Enthought Canopy应用程序，但自从我关闭它以来它一直没有用。
当我进入程序文件尝试从.exe文件中打开它时，对于文件Canopy.exe，它将打开启动页面然后关闭，对于Canopy_cli.exe，它将打开一个命令提示符查看窗口，然后是启动页面，然后两者都关闭。文件_python.exe将打开并运行，文件_pythonw.exe不执行任何操作。 （这些文件位于C：\ Users \ charizard \ AppData \ Local \ Enthought \ Canopy \ App，如果这有任何区别的话。）
我已经卸载并重新启动并重新安装了几次，我尝试了this article中建议的“完全重置”。我的用户名只是“charizard”而我的电脑名称是“messier42”，所以问题不在于它是非ASCII用户名。
我也尝试过测试，看它是否与this article中建议的PYTHONPATH或PYTHONHOME环境变量有关，但它没有启动Canopy。 这是我在测试时从命令提示符处获得的：
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\charizard>
C:\Users\charizard>set pythonpath=
C:\Users\charizard>set pythonhome=
C:\Users\charizard>set
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\charizard\AppData\Roaming
asl.log=Destination=file
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=MESSIER42
ComSpec=C:\WINDOWS\system32\cmd.exe
FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer
FPS_BROWSER_USER_PROFILE_STRING=Default
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\charizard
LOCALAPPDATA=C:\Users\charizard\AppData\Local
LOGONSERVER=\\MicrosoftAccount
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter;;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files\Acer\Remote Files\;C:\Program Files (x86)\Calibre2\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Skype\Phone\;c:\users\charizard\appdata\local\enthought\canopy\user\scripts;C:\Users\charizard\AppData\Roaming\Dashlane\3.5.2.91395\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\charizard\AppData\Local\Enthought\Canopy\User;C:\Users\charizard\AppData\Local\Enthought\Canopy\User\Scripts
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 69 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=4501
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\Users\CHARIZ~1\AppData\Local\Temp
TMP=C:\Users\CHARIZ~1\AppData\Local\Temp
USERDOMAIN=MESSIER42
USERDOMAIN_ROAMINGPROFILE=MESSIER42
USERNAME=charizard
USERPROFILE=C:\Users\charizard
windir=C:\WINDOWS
[....后来纠正错字......]
C:\Users\charizard>cd "%localappdata%\enthought\canopy\app"
C:\Users\charizard\AppData\Local\Enthought\Canopy\App>_python.exe canopy-script.pyw
Traceback (most recent call last):
File "canopy-script.pyw", line 776, in <module>
File "canopy-script.pyw", line 336, in bootstrap
File "canopy-script.pyw", line 363, in chainload
File "canopy-script.pyw", line 762, in _chainload
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Canopy-script.pyw", line 8, in <module>
sys.exit(main())
File "build\bdist.win-amd64\egg\canopy\app\bootstrap.py", line 2421, in main
File "build\bdist.win-amd64\egg\canopy\app\bootstrap.py", line 2357, in send_bug_report
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 25, in <module>
File "build\bdist.win-amd64\egg\canopy\app\application.py", line 22, in <module>
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\envisage\ui\tasks\api.py", line 2, in <module>
from preferences_pane import PreferencesPane
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\envisage\ui\tasks\preferences_pane.py", line 4, in <module>
from traitsui.api import Controller
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\traitsui\api.py", line 41, in <module>
from .editors.api import (BooleanEditor, ButtonEditor,
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\traitsui\editors\__init__.py", line 27, in <module>
from .api import (toolkit, BooleanEditor, ButtonEditor,
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\traitsui\editors\api.py", line 8, in <module>
from .array_editor import ArrayEditor
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\traitsui\editors\array_editor.py", line 27, in <module>
import numpy
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\numpy\__init__.py", line 185, in <module>
from . import add_newdocs
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\numpy\add_newdocs.py", line 13, in <module>
from numpy.lib import add_newdoc
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\Lib\site-packages\numpy\lib\__init__.py", line 17, in <module>
from . import scimath as emath
ImportError: cannot import name scimath
C:\Users\charizard\AppData\Local\Enthought\Canopy\App>
C:\Users\charizard\AppData\Local\Enthought\Canopy\App>Uncaught exception captured
Traceback (most recent call last):
File "<string>", line 1, in <module>
File "build\bdist.win-amd64\egg\canopy\app\main.py", line 53, in main
File "build\bdist.win-amd64\egg\canopy\app\application_launcher.py", line 350, in launch
File "build\bdist.win-amd64\egg\canopy\app\application.py", line 361, in run
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\ui\tasks\tasks_application.py", line 131, in run
started = self.start()
File "build\bdist.win-amd64\egg\canopy\app\application.py", line 295, in start
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\application.py", line 295, in start
self.plugin_manager.start()
File "build\bdist.win-amd64\egg\canopy\app\canopy_plugin_manager.py", line 140, in start
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\composite_plugin_manager.py", line 133, in start
self.start_plugin(plugin)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\composite_plugin_manager.py", line 143, in start_plugin
plugin.activator.start_plugin(plugin)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\plugin_activator.py", line 30, in start_plugin
plugin.start()
File "build/bdist.macosx-10.6-x86_64/egg/canopy_data_import_addon/plugin.py", line 79, in start
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\application.py", line 370, in get_service
protocol, query, minimize, maximize
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 77, in get_service
services = self.get_services(protocol, query, minimize, maximize)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 114, in get_services
actual_protocol, name, obj, properties, service_id
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 258, in _resolve_factory
obj = obj(**properties)
File "build\bdist.win-amd64\egg\canopy\plugin\plugin.py", line 183, in _create_package_manager_service
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\application.py", line 370, in get_service
protocol, query, minimize, maximize
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 77, in get_service
services = self.get_services(protocol, query, minimize, maximize)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 114, in get_services
actual_protocol, name, obj, properties, service_id
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\envisage\service_registry.py", line 258, in _resolve_factory
obj = obj(**properties)
File "build\bdist.win-amd64\egg\canopy\accounts\plugin.py", line 69, in _create_account_service
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 359, in __init__
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3285, in _init_trait_listeners
getattr( self, '_init_trait_%s_listener' % data[0] )( name, *data )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3340, in _init_trait_delegate_listener
self.on_trait_change( notify, name_pattern, target=self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 2584, in on_trait_change
listener.register( self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 433, in register
value = getattr( self, type )( new, name, False )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 701, in _register_simple
return next.register( getattr( object, name ) )
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 308, in _preferences_default
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 314, in _enstaller_config_default
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 299, in from_file
ret = _create(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 268, in _create
parsed = parse_assignments(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 207, in parse_assignments
return _AssignmentParser().parse(file_or_filename.read())
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 172, in parse
root = ast.parse(s)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\ast.py", line 37, in parse
return compile(source, filename, mode, PyCF_ONLY_AST)
TypeError: compile() expected string without null bytes
Exception occurred in traits notification handler.
Please check the log file for details.
Exception occurred in traits notification handler for object: <canopy.logging.logging_service.LoggingService object at 0x00000000054EAA98>, trait: exception_added, old value: <undefined>, new value: <LogRecord: root, 40, build\bdist.win-amd64\egg\canopy\logging\logging_service.py, 154, "Uncaught exception captured">
Traceback (most recent call last):
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\trait_notifiers.py", line 340, in __call__
self.handler( *args )
File "build\bdist.win-amd64\egg\canopy\logging\logging_service.py", line 203, in _exception_added_fired
File "build\bdist.win-amd64\egg\canopy\logging\logging_service.py", line 187, in _report_exception
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 505, in start
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 192, in __init__
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 221, in setup_ui
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 304, in __init__
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 269, in _requester_email_default
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 261, in _account_service_default
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 359, in __init__
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3285, in _init_trait_listeners
getattr( self, '_init_trait_%s_listener' % data[0] )( name, *data )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3340, in _init_trait_delegate_listener
self.on_trait_change( notify, name_pattern, target=self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 2584, in on_trait_change
listener.register( self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 433, in register
value = getattr( self, type )( new, name, False )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 701, in _register_simple
return next.register( getattr( object, name ) )
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 308, in _preferences_default
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 314, in _enstaller_config_default
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 299, in from_file
ret = _create(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 268, in _create
parsed = parse_assignments(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 207, in parse_assignments
return _AssignmentParser().parse(file_or_filename.read())
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 172, in parse
root = ast.parse(s)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\ast.py", line 37, in parse
return compile(source, filename, mode, PyCF_ONLY_AST)
TypeError: compile() expected string without null bytes
Exception occurred in traits notification handler for object: <canopy.logging.logging_service.LoggingService object at 0x00000000054EAA98>, trait: exception_added, old value: <undefined>, new value: <LogRecord: root, 40, build\bdist.win-amd64\egg\canopy\logging\logging_service.py, 154, "Uncaught exception captured">
Traceback (most recent call last):
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\trait_notifiers.py", line 340, in __call__
self.handler( *args )
File "build\bdist.win-amd64\egg\canopy\logging\logging_service.py", line 203, in _exception_added_fired
File "build\bdist.win-amd64\egg\canopy\logging\logging_service.py", line 187, in _report_exception
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 505, in start
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 192, in __init__
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 221, in setup_ui
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter_view.py", line 304, in __init__
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 269, in _requester_email_default
File "build\bdist.win-amd64\egg\canopy\feedback\data_reporter.py", line 261, in _account_service_default
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 359, in __init__
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3285, in _init_trait_listeners
getattr( self, '_init_trait_%s_listener' % data[0] )( name, *data )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 3340, in _init_trait_delegate_listener
self.on_trait_change( notify, name_pattern, target=self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\has_traits.py", line 2584, in on_trait_change
listener.register( self )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 433, in register
value = getattr( self, type )( new, name, False )
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\traits\traits_listener.py", line 701, in _register_simple
return next.register( getattr( object, name ) )
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 308, in _preferences_default
File "build\bdist.win-amd64\egg\canopy\accounts\account_service.py", line 314, in _enstaller_config_default
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 299, in from_file
ret = _create(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\enstaller\config.py", line 268, in _create
parsed = parse_assignments(fp)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 207, in parse_assignments
return _AssignmentParser().parse(file_or_filename.read())
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\site-packages\egginst\utils.py", line 172, in parse
root = ast.parse(s)
File "C:\Users\charizard\AppData\Local\Enthought\Canopy\App\appdata\canopy-1.5.5.3123.win-x86_64\lib\ast.py", line 37, in parse
return compile(source, filename, mode, PyCF_ONLY_AST)
TypeError: compile() expected string without null bytes
答案 0 :(得分：1)
请将您的文件C:\Users\charizard\.enstaller4rc压缩并通过电子邮件发送至support@enthought.com进行取证，并参阅此SO文章。然后删除该文件，我希望你能够启动Canopy ok。