访问Bluemix导致"无法找到资源"错误

时间:2015-10-05 23:45:09

标签: ibm-cloud

当我尝试登录Bluemix时,我看到JSPG0036E: Failed to find resource错误消息。这个问题的原因是什么?

以下是完整的信息:

JSP Processing Error
HTTP Error Code:   500

Error Message:

/jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml

Root Cause:

com.ibm.ws.jsp.JspCoreException: /jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocumentAsJspPage(Jsp2Dom.java:518)
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocument(Jsp2Dom.java:196)
    at com.ibm.ws.jsp.translator.JspTranslator.<init>(JspTranslator.java:73)
    at com.ibm.ws.jsp.translator.JspTranslatorFactory.createTranslator(JspTranslatorFactory.java:116)
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJsp(JspTranslatorUtil.java:262)
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJspAndCompile(JspTranslatorUtil.java:123)
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.translateJsp(AbstractJSPExtensionServletWrapper.java:565)
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper._checkForTranslation(AbstractJSPExtensionServletWrapper.java:487)
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.checkForTranslation(AbstractJSPExtensionServletWrapper.java:340)
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:156)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3994)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307)
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662)

1 个答案:

答案 0 :(得分:0)

首先要解决的问题是检查您的本地缓存是否没有收到此错误:因此您可能会清空浏览器缓存和Cookie并重试。 如果您收到相同的错误,可以查看

https://developer.ibm.com/bluemix/support/#status

右栏中的

,适用于任何正在运行的维护活动或平台问题警报。 如果一切正常,您应该按照您找到的说明请求Bluemix团队寻求支持 https://www.ng.bluemix.net/docs/troubleshoot/getting_customer_support.html “联系Bluemix支持”部分