我们的销售团队没有收到5个不同订单的订单确认电子邮件。此问题的原因仍然未知,但他们询问我们是否可以再次向他们发送订单确认电子邮件,而不将其发送给客户。
"发送电子邮件"订单详细信息页面上的按钮正确发送邮件,但无法阻止客户端接收邮件。
我们是否有某种方式可以将此电子邮件仅发送给销售团队,无论是通过后台办公室,还是以编程方式进行,如果不可能?
谢谢你的回答
答案 0 :(得分:2)
我们最终决定制作一个脚本来以编程方式发送电子邮件。 该脚本已在以下位置创建:
/shell/resendEmails.php
您只需要更改顶部参数。电子邮件将发送到此地址而不是客户的地址。销售团队将收到通常的副本。
代码本身大部分是函数Mage_Sales_Model_Order::sendNewOrderEmail()
的副本,只有一些修改
要执行scrippt,您需要访问该页面: http://YOUR-SITE-URL.com/shell/resendEmails.php
(或者您的脚本名称)。
<?php
require '../app/Mage.php';
Mage::app();
/********************************
* Please modify the following parameters
********************************/
//The orders for you wich you want to send again the confirmation email
$order_numbers=array(
'xxxxxxx',
'yyyyyyy',
);
//Your email address (the email will be send to this address instead of to the customer's)
$custom_email="YOUR.EMAIL@ADDRESS.com";
$custom_name="YOUR NAME";
/**********************************
* Please modify the above parameters
**********************************/
foreach ($order_numbers as $increment_id){
$this_order = Mage::getModel('sales/order')->loadByIncrementId($increment_id);
$storeId = $this_order->getStore()->getId();
// Get the destination email addresses to send copies to
$method = new ReflectionMethod(get_class($this_order), '_getEmails');
$method->setAccessible(true);
$send_to=$method->invoke($this_order,$this_order::XML_PATH_EMAIL_COPY_TO);
$copyTo=$send_to;
$copyMethod = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_COPY_METHOD, $storeId);
// Start store emulation process
$appEmulation = Mage::getSingleton('core/app_emulation');
$initialEnvironmentInfo = $appEmulation->startEnvironmentEmulation($storeId);
try {
// Retrieve specified view block from appropriate design package (depends on emulated store)
$paymentBlock = Mage::helper('payment')->getInfoBlock($this_order->getPayment())
->setIsSecureMode(true);
$paymentBlock->getMethod()->setStore($storeId);
$paymentBlockHtml = $paymentBlock->toHtml();
} catch (Exception $exception) {
// Stop store emulation process
$appEmulation->stopEnvironmentEmulation($initialEnvironmentInfo);
throw $exception;
}
// Stop store emulation process
$appEmulation->stopEnvironmentEmulation($initialEnvironmentInfo);
// Retrieve corresponding email template id and customer name
if ($this_order->getCustomerIsGuest()) {
$templateId = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_GUEST_TEMPLATE, $storeId);
$customerName = $this_order->getBillingAddress()->getName();
} else {
$templateId = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_TEMPLATE, $storeId);
$customerName = $this_order->getCustomerName();
}
$mailer = Mage::getModel('core/email_template_mailer');
$emailInfo = Mage::getModel('core/email_info');
$emailInfo->addTo($custom_email, $custom_name);
if ($copyTo && $copyMethod == 'bcc') {
// Add bcc to customer email
foreach ($copyTo as $email) {
$emailInfo->addBcc($email);
}
}
$mailer->addEmailInfo($emailInfo);
// Email copies are sent as separated emails if their copy method is 'copy'
if ($copyTo && $copyMethod == 'copy') {
foreach ($copyTo as $email) {
$emailInfo = Mage::getModel('core/email_info');
$emailInfo->addTo($email);
$mailer->addEmailInfo($emailInfo);
}
}
// Set all required params and send emails
$mailer->setSender(Mage::getStoreConfig($this_order::XML_PATH_EMAIL_IDENTITY, $storeId));
$mailer->setStoreId($storeId);
$mailer->setTemplateId($templateId);
$mailer->setTemplateParams(array(
'order' => $this_order,
'billing' => $this_order->getBillingAddress(),
'payment_html' => $paymentBlockHtml
)
);
$mailer->send();
}?>