我们有一个Magento网站，版本为1.9.1.0（CE）。当我从Magento支持获得更新时，在您的商店上应用安全补丁以防止安全威胁。我们已经下载了secutiry补丁＆＃34; PATCH_SUPEE-6285_CE_1.9.1.1_v1-2015-07-07-09-03-34.sh＆＃34;。
我们已将此补丁上传到我的测试环境的根文件夹，然后应用。但我们得到了以下文件的错误，补丁没有应用：
Checking if patch can be applied/reverted successfully...
ERROR: Patch can't be applied/reverted successfully.
checking file app/Mage.php
checking file app/code/community/Phoenix/Moneybookers/controllers/MoneybookersController.php
checking file app/code/core/Mage/Adminhtml/Controller/Action.php
checking file app/code/core/Mage/Adminhtml/controllers/AjaxController.php
checking file app/code/core/Mage/Adminhtml/controllers/Catalog/Category/WidgetController.php
checking file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/DatafeedsController.php
checking file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/ReviewController.php
checking file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/WidgetController.php
checking file app/code/core/Mage/Adminhtml/controllers/Cms/Block/WidgetController.php
checking file app/code/core/Mage/Adminhtml/controllers/Cms/Page/WidgetController.php
checking file app/code/core/Mage/Adminhtml/controllers/Cms/PageController.php
checking file app/code/core/Mage/Adminhtml/controllers/Cms/WysiwygController.php
checking file app/code/core/Mage/Adminhtml/controllers/Customer/System/Config/ValidatevatController.php
checking file app/code/core/Mage/Adminhtml/controllers/JsonController.php
checking file app/code/core/Mage/Adminhtml/controllers/NotificationController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/CustomerController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/ProductController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/ReviewController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/SalesController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/ShopcartController.php
checking file app/code/core/Mage/Adminhtml/controllers/Report/TagController.php
checking file app/code/core/Mage/Adminhtml/controllers/ReportController.php
checking file app/code/core/Mage/Adminhtml/controllers/Rss/CatalogController.php
checking file app/code/core/Mage/Adminhtml/controllers/Rss/OrderController.php
checking file app/code/core/Mage/Adminhtml/controllers/Sales/Billing/AgreementController.php
checking file app/code/core/Mage/Adminhtml/controllers/Sales/Order/View/GiftmessageController.php
checking file app/code/core/Mage/Adminhtml/controllers/Sales/Recurring/ProfileController.php
checking file app/code/core/Mage/Adminhtml/controllers/Sales/TransactionsController.php
checking file app/code/core/Mage/Adminhtml/controllers/System/Config/System/StorageController.php
checking file app/code/core/Mage/Adminhtml/controllers/TagController.php
checking file app/code/core/Mage/Adminhtml/controllers/Tax/RateController.php
checking file app/code/core/Mage/Adminhtml/controllers/TaxController.php
checking file app/code/core/Mage/Api2/controllers/Adminhtml/Api2/AttributeController.php
checking file app/code/core/Mage/Bundle/controllers/Adminhtml/Bundle/SelectionController.php
checking file app/code/core/Mage/Captcha/controllers/Adminhtml/RefreshController.php
checking file app/code/core/Mage/Centinel/controllers/Adminhtml/Centinel/IndexController.php
checking file app/code/core/Mage/Checkout/controllers/MultishippingController.php
checking file app/code/core/Mage/Connect/controllers/Adminhtml/Extension/LocalController.php
checking file app/code/core/Mage/ImportExport/Model/Abstract.php
checking file app/code/core/Mage/Oauth/controllers/Adminhtml/Oauth/AuthorizeController.php
checking file app/code/core/Mage/Paygate/controllers/Adminhtml/Paygate/Authorizenet/PaymentController.php
checking file app/code/core/Mage/Paypal/controllers/Adminhtml/Paypal/ReportsController.php
checking file app/code/core/Mage/Rss/controllers/CatalogController.php
checking file app/code/core/Mage/Rss/controllers/OrderController.php
checking file app/code/core/Mage/Widget/Block/Adminhtml/Widget/Chooser.php
checking file app/code/core/Mage/Widget/controllers/Adminhtml/WidgetController.php
checking file app/design/frontend/base/default/template/checkout/cart.phtml
checking file app/design/frontend/base/default/template/checkout/cart/noItems.phtml
checking file app/design/frontend/base/default/template/checkout/onepage/failure.phtml
checking file app/design/frontend/base/default/template/rss/order/details.phtml
checking file app/design/frontend/base/default/template/wishlist/email/rss.phtml
checking file app/design/frontend/default/modern/template/checkout/cart.phtml
checking file downloader/Maged/.htaccess
checking file downloader/Maged/Controller.php
checking file downloader/Maged/Model/Session.php
checking file downloader/lib/.htaccess
checking file downloader/template/connect/packages.phtml
checking file downloader/template/connect/packages_prepare.phtml
Hunk #1 FAILED at 33.
1 out of 1 hunk FAILED
checking file downloader/template/login.phtml
checking file downloader/template/settings.phtml
checking file errors/processor.php
Done
我不知道上述消息的含义是什么，以便我可以解决问题。我也在具有相同版本的默认Magento系统上尝试了同样的事情，但得到了相同的错误。
任何人都可以与我们分享我为什么会收到错误，我该怎么办？
答案 0 :(得分：0)
您是否安装了以前的补丁？如果没有，您需要在SUPEE-6285之前安装它们。这可能是导致问题的原因。或者，您可以升级到1.9.2，其中包括SUPEE-5344，SUPEE-5994和SUPEE-6285。
这里有更多细节：http://community.magento.com/t5/News-Announcements/Critical-new-Magento-security-patch/m-p/10137#M15