Question

我正在尝试在我的CiviCRM + Wordpress安装中启用CiviCase（我似乎无法找到CiviCRM的独立安装）。但是，当我在Administer > Administration Console > Configuration Checklist > Enable components中完成启用过程时，它会告诉我：

Sorry but we are not able to provide this at the moment.

DB Error: no such field

有人可以告诉我如何纠正这个问题吗？我是否需要在MySQL数据库中手动创建表/字段？如果是这样，我需要创建哪些字段？我正在使用CiviCRM 4.4.6和Wordpress 3.9.2。

修改

以下是我收到的完整错误消息（已启用调试）：

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => -19
    [message] => DB Error: no such field
    [mode] => 16
    [debug_info] => INSERT INTO `civicrm_option_value` (  `option_group_id`, `label`, `value`, `name`, `grouping`, `filter`, `is_default`, `weight`, `description`, `is_optgroup`, `is_reserved`, `is_active`)
(SELECT @option_group_id_case_type, 'Housing Support',  @max_val + 1, 'housing_support', NULL, 0,  0, @max_wt + 1, 'Help homeless individuals obtain temporary and long-term housing', 0, 0, 1
 FROM dual WHERE NOT EXISTS (SELECT * FROM `civicrm_option_value`  WHERE `name` = 'housing_support')) [nativecode=1054 ** Unknown column 'label' in 'field list']
    [type] => DB_Error
    [user_info] => INSERT INTO `civicrm_option_value` (  `option_group_id`, `label`, `value`, `name`, `grouping`, `filter`, `is_default`, `weight`, `description`, `is_optgroup`, `is_reserved`, `is_active`)
(SELECT @option_group_id_case_type, 'Housing Support',  @max_val + 1, 'housing_support', NULL, 0,  0, @max_wt + 1, 'Help homeless individuals obtain temporary and long-term housing', 0, 0, 1
 FROM dual WHERE NOT EXISTS (SELECT * FROM `civicrm_option_value`  WHERE `name` = 'housing_support')) [nativecode=1054 ** Unknown column 'label' in 'field list']
    [to_string] => [db_error: message="DB Error: no such field" code=-19 mode=callback callback=CRM_Core_Error::handle prefix="" info="INSERT INTO `civicrm_option_value` (  `option_group_id`, `label`, `value`, `name`, `grouping`, `filter`, `is_default`, `weight`, `description`, `is_optgroup`, `is_reserved`, `is_active`)
(SELECT @option_group_id_case_type, 'Housing Support',  @max_val + 1, 'housing_support', NULL, 0,  0, @max_wt + 1, 'Help homeless individuals obtain temporary and long-term housing', 0, 0, 1
 FROM dual WHERE NOT EXISTS (SELECT * FROM `civicrm_option_value`  WHERE `name` = 'housing_support')) [nativecode=1054 ** Unknown column 'label' in 'field list']"]
)

我是否需要手动插入该信息？

Answer 1

我不知道＆＃34;标签＆＃34;您的civicrm_option_value表中缺少字段。我可以猜到的是，您可能尝试从以前的版本升级而不运行数据库升级步骤。

可以通过runnint解决丢失列的直接问题：

ALTER TABLE `civicrm_option_value` 
ADD `label` varchar(255) COLLATE utf8_unicode_ci NOT NULL 
COMMENT 'Option string as displayed to users - e.g. the label in an HTML OPTION tag.';

但是，如果这搞砸了，那么您的数据库很可能还有其他问题，所以您应该先检查一下。

Wordpress上的CiviCRM - CiviCase将无法启用

1 个答案: