我是IBM Websphere commerce的新手。我正在使用this link使用信息中心学习IBM WCS。我成功地完成了它在RAD内部浏览器中的工作，而不是像firefox这样的外部浏览器即。当我在rad中打开它时，日志（控制台）就像
[8/21/14 18：48：11：411 IST] 0000001c servlet我com.ibm.ws.webcontainer.servlet.ServletWrapper doDestroy SRVE0253I：[WC] [/ webapp / wcs / stores] [/ Madisons/MyNewJSPTemplate.jsp ]：摧毁成功。
[8/21/14 18：48：11：432 IST] 0000001c servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I：[WC] [/ webapp / wcs / stores] [/Madisons/MyNewJSPTemplate.jsp ]：初始化成功。
[8/21/14 18:48:11:438 IST] 0000001c CommerceSrvr E LikeMindsFilter doFilter CMN3101E The system is unavailable due to "null".java.lang.NullPointerException
at java.util.Hashtable.get(Unknown Source)
at com.ibm.commerce.likeminds.filter.LikeMindsFilter.doFilter(LikeMindsFilter.java:190)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.commerce.campaigns.filter.CampaignsFilter.doFilter(CampaignsFilter.java:148)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:852)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:785)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:443)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:859)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1557)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:173)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
当我从外部浏览器访问它时，日志就像
[8/22/14 8:57:24:847 IST] 00000026 CommerceSrvr A StrutsViewExecUnit StrutsViewExecUnit CMN0203E: Command not found: "MyNewView".
[8/22/14 8:57:25:077 IST] 00000026 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper doDestroy SRVE0253I: [WC] [/webapp/wcs/stores] [/GenericApplicationError.jsp]: Destroy successful.
[8/22/14 8:57:25:093 IST] 00000026 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [WC] [/webapp/wcs/stores] [/GenericApplicationError.jsp]: Initialization successful.
[8/22/14 8:57:25:112 IST] 00000026 SystemOut O ErrorDataBean:
Originating command:
Message Type: 0
Message Key: _ERR_CMD_CMD_NOT_FOUND
Message: CMN3101E The system is unavailable due to "MyNewView".
[8/22/14 8:57:25:113 IST] 00000026 CommerceSrvr E LikeMindsFilter doFilter CMN3101E The system is unavailable due to "null".java.lang.NullPointerException
at java.util.Hashtable.get(Unknown Source)
at com.ibm.commerce.likeminds.filter.LikeMindsFilter.doFilter(LikeMindsFilter.java:190)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.commerce.campaigns.filter.CampaignsFilter.doFilter(CampaignsFilter.java:148)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:852)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:785)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:443)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:859)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1557)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:173)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
所以请告诉我们如何解决这个问题？ 在advnace中感谢