OTRS 3.2。* CentOS 6.5上的安装错误

Question

我在VMWare Workstation 9上安装了CentOS 6.5 x86_64。 然后在禁用SELinux后运行更新。 现在我尝试安装otrs 3.3.6但是我收到如下错误。 我有挑战要解决它吗？或者它是一个兼容的问题？

Total size: 73 M
Installed size: 73 M
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Transaction Test Succeeded
Running Transaction
Warning: RPMDB altered outside of yum.
Error in PREIN scriptlet in rpm package otrs-3.3.6-01.noarch
Check OTRS user ... otrs exists.
usermod: user otrs is currently logged in
error: %pre(otrs-3.3.6-01.noarch) scriptlet failed, exit status 8
error:   install: %pre scriptlet failed (2), skipping otrs-3.3.6-01
 Verifying  : otrs-3.3.6-01.noarch                                         1/1 

 Failed:
  otrs.noarch 0:3.3.6-01   

Answer 1

我遇到了这个问题，因为我在安装前创建了otrs用户。