Question

如果没有回复，我想将呼叫重定向到语音邮件。代码是：

get '/inbound' do
CALLER_ID = 'caller_number'
to = 'dest_number'
r = Response.new()
r.addSpeak('Thanks for calling acme, if someone does not answer within 20 seconds you will be directed to voicemail')
r.addDial({'callerId' => CALLER_ID, 'timeout' => '20'}).addNumber(to)
r.addSpeak("The number you're trying is not reachable at the moment. You are being redirected to the voice mail")
r.addDial('action' => 'http://frozen-lake-7349.herokuapp.com/voicemail', 'method' => 'GET')
 content_type 'text/xml'
    r.to_xml()
end

这部分工作在于它转发到语音邮件URL并进行录制但是如果呼叫被应答，那么当响应方挂机时，流程继续并且呼叫者无论如何都被路由到语音邮件，当然，现在是不必要的，因为各方已经说过了。

那么，是否应该在那里有一个if子句基本上说：如果没有去语音邮件，如果呼叫应答在挂断时结束？我怎样才能做到这一点？

谢谢！

Answer 1

解决。以下接收呼叫，并且在所有情况下都转移到语音邮件URL（如果呼叫未得到应答，则观察超时）

get '/inbound' do
#from = params[:From]
CALLER_ID = 'from caller'
#to = lookup in DB routing
to = 'destination_number'
r = Response.new()
r.addSpeak('Thanks for calling acme, you will be routed to voicemail in 25 seconds if he does not answer!')
r.addDial({'callerId' => CALLER_ID, 'action' => 'http://frozen-lake-7349.herokuapp.com/voicemail', 'method' => 'GET', 'timeout' => '25'}).addNumber(to)
content_type 'text/xml'
    r.to_xml()
end

然后if子句进入语音邮件部分，如下所示：

get '/voicemail' do
r = Response.new()
if params['CallStatus'] != 'completed'
r.addSpeak('Please leave a message and press the hash sign when done.')
r.addRecord({'method' => 'GET', 'maxLength' => '60', 'finishOnKey' => '#', 'playBeep' => 'true'}) 
r.addHangup()
else
r.addHangup()
end
content_type 'text/xml'
    r.to_xml()
end

我希望这有助于其他人，我花了很多实验来实现目标！

使用Plivo，如何将未应答的呼叫转发到语音邮件？

1 个答案: