Question

我正在尝试使用Dell ppd打印到Dell 2350dn。它曾经有效，但现在没有，但我很少使用这台打印机，不知道过渡期间发生了什么。

杯子错误日志有：

E [07/Feb/2014:16:11:53 -0800] [Job 140] Job stopped due to filter errors; please consult the error_log file for details.
D [07/Feb/2014:16:11:53 -0800] [Job 140] The following messages were recorded from 16:11:53 to 16:11:53
D [07/Feb/2014:16:11:53 -0800]
---- (above line repeated apx 40 times) ----
D [07/Feb/2014:16:11:53 -0800] [Job 140] End of messages
D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state=3(idle)
D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-message="Filter failed"
D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-reasons=none

请注意，调试消息为空。没有迹象表明哪个过滤器失败或原因（错误日志和打印中的“过滤失败”除外。

我试图多次重新安装打印机而没有任何改变。

过渡期间的一个动作是安装我安装的一套软件包以支持Canon MF4890dw（cndrvcups-ufr2-us和cndrvcups-common）。我删除了（清除）这两个，但情况没有改变。

有什么建议吗？

也发布到https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/1277757。

Answer 1

我的情况，这是由于cups error日志片段显示缺少库：

D [07/Apr/2014:18:42:50 -0300] [Job 6] 
/usr/lib/cups/filter/watermarkfilter: error while loading shared libraries: 
libcupsimage.so.2: cannot open shared object file: No such file or directory 
D [07/Apr/2014:18:42:50 -0300] [Job 6] 
/usr/lib/cups/filter/rastertoprinterbin: error while loading shared libraries: 
libcupsimage.so.2: cannot open shared object file: No such file or directory

如果您的打印机驱动程序是32位或64位，请注意，因此您应该安装正确的库。

CUPS无法打印和调试消息是空白的。建议？

1 个答案: