Question

我正面临安装Adobe Air的问题。我尝试过Adobe Air Troubleshooter http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

但仍然没有解决方案。

这是消息：

An error occurred while installing Adobe AIR. 
Installation may not be allowed by your administrator. 
Please contact your administrator.

我的操作系统是Win7

根据我的理解，运行时安装程序存在一些问题，但不确定如何修复。

我做了什么：

CCLEANER REG CLEAN
卸载完成Adobe Sw。
独立安装程序最新版本AdobeAIRInstaller.exe
Silentmode安装无效。
启用用户管理器无效。
尝试旧版本，没有用。

任何人都面临同样的问题？

谢谢，卢卡

####################### INSTALL LOG:
[2013-08-24:13:31:38] Relaunching with elevation
[2013-08-24:13:31:38] Launching subprocess with commandline c:\users\luca\appdata\local\temp\air96e1.tmp\adobe air installer.exe -ei
[2013-08-24:13:31:40] Runtime Installer begin with version 3.8.0.870 on Windows 7 x86
[2013-08-24:13:31:40] Commandline is: -stdio \\.\pipe\AIR_8000_0 -ei
[2013-08-24:13:31:40] No installed runtime detected
[2013-08-24:13:31:40] Starting silent runtime install. Installing runtime version 3.8.0.870
[2013-08-24:13:31:40] Installing msi at c:\users\luca\appdata\local\temp\air96e1.tmp\setup.msi with guid {0A5B39D2-7ED6-4779-BCC9-37F381139DB3}
[2013-08-24:13:31:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Rolling back install of c:\users\luca\appdata\local\temp\air96e1.tmp\setup.msi
[2013-08-24:13:31:41] Rollback complete
[2013-08-24:13:31:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Runtime Installer end with exit code 7
[2013-08-24:13:32:11] Runtime Installer end with exit code 7

Answer 1

我在版本1.5.3.1xx中有相同的错误我首先更新到1.5.3.2.xx 现在你可以卸载了，你可以在adobe网站上找到另一个版本，这就像Do Do Repair 好锁

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