我需要我的Rails代码来渲染其中一个表单字段:
contacts[:custom_field][phone_number]
我已经尝试过各种各样的方法让我的模板文件能够正常工作:
:custom_field=> :phone_number
我在HTML中得到了这个:
name="contacts[{:custom_field=>:license_1234, :class=>"text_field width_100_percent"}]"
并且ID应该看起来像
id="helpdesk_ticket_custom_field_phone_number_50754"
但是,当我提交表单时,我收到错误消息,说它无法连接到API。
Freshdesk::ConnectionError in Website::ContactsController#create
Connection to the server failed. Please check hostname
我在控制台中执行此操作
contacts.post_tickets(name: "John Doe", email: 'user@exmaple.net', :custom_field=>{:phone_number=>"123-123-1234"})
它有效!和帖子,但我似乎无法在我的实际代码中复制这个
html
= form_for(:contacts, url: contacts_path) do |f|
= f.label "Name"
%br
= f.text_field :subject, class: "text_field width_100_percent"
%br
%br
= f.label "Email"
%br
= f.email_field :email, class: "text_field width_100_percent"
%br
%br
= f.label "Phone"
%br
= f.text_field :custom_field=>{:phone_number_50754=>"AMD-123"}
%br
%br
= f.label "Question(s), and/or feedback"
%br
= f.text_area :description, class: "text_field width_100_percent"
%br
%br
= f.submit "Submit", class: 'btn btn-warning'