带有LUIS和WaterFall对话框的Azure Bot Framework Bot以异常方式执行。意外的对话流

时间:2019-06-19 02:33:43

标签: c# botframework luis azure-bot-service

我正在为我自己的目的,为Bot Framework V4(带有LUIS)破解GitHub'CoreBot'示例代码,并且在响应和瀑布对话框步骤的执行方式上遇到了麻烦。

我有一个顶层对话框。我的期望是,该对话框基于输入对LUIS进行初始调用,并基于该输入路由到其他对话框。目前,只能问候机器人并报告危险。我的对话框设置如下(忽略BookingDialog,它是示例的一部分)。

public MainDialog(IConfiguration configuration, ILogger<MainDialog> logger)
    : base(nameof(MainDialog))
{
    Configuration = configuration;
    Logger = logger;

    AddDialog(new TextPrompt(nameof(TextPrompt)));
    AddDialog(new BookingDialog());
    AddDialog(new HazardDialog());
    AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
    {
        MainStepAsync,
        EndOfMainDialogAsync
    }));

    // The initial child Dialog to run.
    InitialDialogId = nameof(WaterfallDialog);
}

我期望MainStepAsync被执行,并运行以下命令:

   private async Task<DialogTurnResult> MainStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
    {

        CoreBot.StorageLogging.LogToTableAsync($"Main step entered. I am contacting LUIS to determine the intent");

        string what_i_got = await LuisHelper.ExecuteMyLuisQuery(Configuration, Logger, stepContext.Context, cancellationToken);

        CoreBot.StorageLogging.LogToTableAsync($"LUIS intent matched: {what_i_got}");
        //await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = MessageFactory.Text($"Hi! My name is Sorella. Your intent was {what_i_got}") }, cancellationToken);

        switch (what_i_got)
        {
            case "Hazard":
                StorageLogging.LogToTableAsync($"We have been asked to report a hazard");
                StorageLogging.LogToTableAsync(stepContext);
                var hazardDetails = new ResponseSet.Hazard();
                return await stepContext.BeginDialogAsync(nameof(HazardDialog), hazardDetails, cancellationToken);
            case "Greeting":
                StorageLogging.LogToTableAsync($"We have been asked to provide a greeting. After this greeting the waterfall will end");
                StorageLogging.LogToTableAsync(stepContext);
                await stepContext.Context.SendActivityAsync(MessageFactory.Text("Hi there! :). What can I help you with today? "), cancellationToken);
                return await stepContext.EndDialogAsync(null, cancellationToken);
            default:
                StorageLogging.LogToTableAsync($"We got an intent we haven't catered for. After this the waterfall will end");
                StorageLogging.LogToTableAsync(stepContext);
                return await stepContext.NextAsync(null, cancellationToken);
        }
    }

如果意图是危险,则开始危险对话框。否则,如果他们在问候机器人,请打个招呼并结束此顶级瀑布对话框。如果用户被路由到HazardDialog,则启动下一个Waterfall,设置如下:

   public class HazardDialog : CancelAndHelpDialog 
    {
        public HazardDialog()
        : base(nameof(HazardDialog))
        {
            AddDialog(new TextPrompt(nameof(TextPrompt)));
            AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
            {
                GetInitialHazardInfoAsync,
                GetHazardUrgencyAsync,
                FinalStepAsync
            }));
            // The initial child Dialog to run.
            InitialDialogId = nameof(WaterfallDialog);
        }

首先要求他们提供危害的描述:

    private async Task<DialogTurnResult> GetInitialHazardInfoAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
    {
        CoreBot.StorageLogging.LogToTableAsync("Entered hazard step 1. Asking for hazard type");

        var hazardDetails = (ResponseSet.Hazard)stepContext.Options;

        hazardDetails.HazardType = (string)stepContext.Result;

        if (hazardDetails.HazardType == null)
        {
            CoreBot.StorageLogging.LogToTableAsync($"No hazard type provided. Asking");
            return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = MessageFactory.Text("What kind of hazard would you like to report? Provide me a brief description") }, cancellationToken);
        }
        else
        {
            CoreBot.StorageLogging.LogToTableAsync($"Hazard provided. Moving on");
            return await stepContext.NextAsync(hazardDetails.HazardType, cancellationToken);
        }
    }

那么紧急:

   private async Task<DialogTurnResult> GetHazardUrgencyAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
    {
        CoreBot.StorageLogging.LogToTableAsync($"Entered hazard step 2. Asking for urgency");
        var hazardDetails = (ResponseSet.Hazard)stepContext.Options;
        hazardDetails.HazardType = (string)stepContext.Result;
        var hazardAsJson = JsonConvert.SerializeObject(hazardDetails);
        StorageLogging.LogToTableAsync(hazardAsJson);

        if (hazardDetails.HarzardUrgency == null)
        {
            CoreBot.StorageLogging.LogToTableAsync($"No urgency provided. Asking");
            return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = MessageFactory.Text($"Thanks. So your hazard is {hazardDetails.HazardType}? How urgent is it?") }, cancellationToken);
        }
        else
        {
            CoreBot.StorageLogging.LogToTableAsync($"Urgency given. We're all done");
            var guid = Guid.NewGuid();
            var ticketId = "HAZ" + Convert.ToString(guid).ToUpper().Substring(1,4);
            await stepContext.Context.SendActivityAsync(MessageFactory.Text($"Thanks! I've got all the informatio I need. I'll raise this with the API team on your behalf. Your Ticket ID is: {ticketId} "), cancellationToken);
            return await stepContext.NextAsync(cancellationToken, cancellationToken);
        }
    }

如果我们同时具有紧急性和类型性,那么我们“举起票”并进入最后一步,该步骤刚刚结束堆栈。

  private async Task<DialogTurnResult> FinalStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
    {
        CoreBot.StorageLogging.LogToTableAsync($"Entered hazard step 3. Final step");
        var hazardDetails = (ResponseSet.Hazard)stepContext.Options;
        hazardDetails.HarzardUrgency = (string)stepContext.Result;
        var hazardAsJson = JsonConvert.SerializeObject(hazardDetails);
        StorageLogging.LogToTableAsync(hazardAsJson);
        return await stepContext.EndDialogAsync(hazardDetails, cancellationToken);
    }

我的期望是要结束HarzardDialog,然后应返回到“ Parent”瀑布对话框的下一步,即EndOfMainDialogAsync,它只是说我们已经完成了,我还能做些什么来帮助您?

  private async Task<DialogTurnResult> EndOfMainDialogAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
    {
        StorageLogging.LogToTableAsync($"Ending the main dialog");
        StorageLogging.LogToTableAsync(stepContext);
        await stepContext.Context.SendActivityAsync(MessageFactory.Text("Ok, I think we're all done with that. Can I do anything else to help?"), cancellationToken);
        return await stepContext.EndDialogAsync(null, cancellationToken);
    }

但是,在我实际的对话中,该流最终会出现异常,实际上(如果您查看下面的对话)从子瀑布中触发GetHazardUrgencyAsync,然后从父瀑布中触发MainStepAsync,然后从子瀑布中触发GetHazardUrgencyAsync。第二次?

enter image description here

更新:根据建议,我已经将WaterFallDialogs更新为具有唯一的名称,并重新测试。我仍然有错误的行为。参见下面的屏幕截图:

enter image description here

我的期望是,在描述了危害之后,我接下来被问到它有多紧急。相反,我在“块”中得到以下对话框响应。

  • 询问紧急程度(正确)
  • 再次欢迎我(不正确-这是来自父瀑布)
  • 再次询问紧急程度(不正确)

我在这里迷路了。我会从代码中想象/想到,子瀑布对话框在返回父对话框之前需要完全实现/结束。

3 个答案:

答案 0 :(得分:2)

对话框名称在漫游器中是全局唯一的。您的两个瀑布对话框均名为“ WaterfallDialog”。因此,您基本上是在即时交换瀑布。

将它们更改为唯一名称。

    AddDialog(new WaterfallDialog("MainDialogWaterfall", new WaterfallStep[]
    {
        MainStepAsync,
        EndOfMainDialogAsync
    }));
    AddDialog(new WaterfallDialog("HazardInfoWaterfallDialog", new WaterfallStep[]
    {
        GetInitialHazardInfoAsync,
        GetHazardUrgencyAsync,
        FinalStepAsync
    }));

答案 1 :(得分:2)

在您的示例中,一切似乎都很好。我实际上进行了尝试,但没有发现任何问题,因此必须是您在问题中忽略的某种外部依赖性。

请参考此示例,该示例恰好使用您的代码并按预期工作。唯一的区别是它没有联系LUIS,但那应该没有任何区别。

存储库:https://github.com/jvanderbiest/Core-bot-troubleshooting

输出:

enter image description here

答案 2 :(得分:0)

您的问题:BOT的行为不当

解决方案: 运行bot时,在保存代码更改的同时,它将再次重新启动对话,这是在工作流程上再次启动对话框的原因。

只需保存然后重新启动对话=>它将正常工作