服务台创建请求-找不到raiseOnBehalfOf

Question

当我向JIRA服务台云发送GET请求时 rest / servicedeskapi / servicedesk / {id} / requesttype / {id} / field 在响应中，我可以看到"canRaiseOnBehalfOf": true,。

但是在发布请求中，如果我添加'raiseOnBehalfOf' （rest / servicedeskapi / request）

{
"serviceDeskId": "1",
"requestTypeId": "2",
"requestFieldValues": {
"summary": "Request raised via service REST API",
"description": "test.",
"raiseOnBehalfOf" : "dummy@gmail.com"
}
}

然后失败，并显示 400错误

{
"errorMessage": "Unable to create request because of theses errors : The field 'raiseOnBehalfOf' could not be found.",
"i18nErrorMessage": {
"i18nKey": "sd.request.create.error.failed.msg",
"parameters": [
"The field 'raiseOnBehalfOf' could not be found."
]
}
}

有人能提供一个线索为什么会这样吗？

Answer 1

了解该问题。我将'raiseOnBehalfOf'放入requestFieldValues内，但应该在

之外

{
"serviceDeskId": "1",
"requestTypeId": "1",
"requestFieldValues": {
"summary": "Request raised via service REST API",
"description": "test."
},
"raiseOnBehalfOf" : "dummy@gmail.com"

}