Question

我们正在尝试在word文档中使用field codes作为我们的锚标签字符串。如果我在文档上执行Ctrl-A，则会看到字段代码，但是在Docusign中找不到它们。如果我将这些值（例如Seller_Nm）放在文档上，远离字段代码，它就会发现它很好。使用域代码时还需要做些什么吗？

编辑：这是信封定义和摘要

 05/15/2017 11:32:05 - INFO - Created Envelope with definition: {
  "eventNotification": {
    "url": "http://requestb.in/",
    "loggingEnabled": "true",
    "requireAcknowledgment": "true",
    "envelopeEvents": [
      {
        "envelopeEventStatusCode": "Delivered"
      },
      {
        "envelopeEventStatusCode": "Completed"
      },
      {
        "envelopeEventStatusCode": "Declined"
      },
      {
        "envelopeEventStatusCode": "Voided"
      },
      {
        "envelopeEventStatusCode": "Sent"
      }
    ],
    "useSoapInterface": "false",
    "includeCertificateWithSoap": "false",
    "signMessageWithX509Cert": "true",
    "includeDocuments": "false",
    "includeEnvelopeVoidReason": "false",
    "includeTimeZone": "true",
    "includeSenderAccountAsCustomField": "true",
    "includeDocumentFields": "true",
    "includeCertificateOfCompletion": "false"
  },
  "compositeTemplates": [
    {
      "serverTemplates": [
        {
          "sequence": "1",
          "templateId": "8ce7fea6-2ad1-4a45-a8c6-a29af4b2977d"
        }
      ],
      "inlineTemplates": [
        {
          "sequence": "1",
          "recipients": {
            "signers": [
              {
                "name": "Kathy Lori",
                "email": "kathyxxx@gmail.com",
                "recipientId": "1",
                "accessCode": "12345",
                "customFields": [],
                "routingOrder": "1",
                "note": "",
                "roleName": "Customer_SellerName",
                "emailNotification": {
                  "emailSubject": "Please sign the document(s)",
                  "emailBody": "Hello,\r\n\r\nYour consultant has sent you a new document to view and sign.  Please click on the View Documents link below, review the content, and sign the document.  If you have any questions, please contact your consultant.\r\n\r\nThank you!",
                  "supportedLanguage": "en"
                }
              }
            ],
            "certifiedDeliveries": []
          },
          "customFields": {
            "textCustomFields": [
              {
                "name": "EnvelopeInfo",
                "value": "my data"
              }
            ]
          }
        }
      ],
      "document": {
        "documentId": "1",
        "name": "C:\\Temp\\Docusign\\TestTabPlacement.docx",
        "fileExtension": ".docx",
        "documentFields": [
          {
            "name": "DMSID",
            "value": "1"
          }
        ],
        "documentBase64": "[Document:Base64Array]"
      }
    }
  ],
  "status": "sent",
  "emailSubject": "Here is the subject"
}

以下是摘要：

 05/15/2017 11:32:12 - INFO - Envelope summary: {
  "envelopeId": "1e8408d2-c5e4-4c95-95bf-2055cdd9f8ad",
  "uri": "/envelopes/1e8408d2-c5e4-4c95-95bf-2055cdd9f8ad",
  "statusDateTime": "2017-05-15T15:32:12.6503852Z",
  "status": "sent"
}

Answer 1

DocuSign会在文档上传时自动将word文档转换为PDF。看起来Word文档中的字段代码不再出现在PDF文档中。因此，DocuSign无法使用AnchorString放置标签。

疑难解答提示 ：尝试将您的word文档另存为PDF，看看您的Anchor String是否仍然存在于文档中。

Answer 2

Your template may have "whole words" set for the anchor strings. Try separating the anchor strings from adjacent characters other than whitespace.

DocuSign没有在word文档中找到包含字段代码的锚标签字符串

2 个答案: