我在magento支持和前端
上收到了这条消息处理您的请求时出错
出于安全原因，默认情况下禁用异常打印。
错误日志记录编号：1054980566331
这是日志错误：
[2017-01-31 14:56:06] main.CRITICAL: Exception: Warning: file_put_contents(/opt/bitnami/apps/magento/htdocs/var/cache//mage-tags/mage---c40_CONFIG): failed to open stream: Permission denied in /opt/bitnami/apps/magento/htdocs/vendor/colinmollenhour/cache-backend-file/File.php on line 663 in /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/App/ErrorHandler.php:61
Stack trace:
#0 [internal function]: Magento\Framework\App\ErrorHandler->handler(2, 'file_put_conten...', '/opt/bitnami/ap...', 663, Array)
#1 /opt/bitnami/apps/magento/htdocs/vendor/colinmollenhour/cache-backend-file/File.php(663): file_put_contents('/opt/bitnami/ap...', 'c40_GLOBAL_PRIM...', 10)
#2 /opt/bitnami/apps/magento/htdocs/vendor/colinmollenhour/cache-backend-file/File.php(179): Cm_Cache_Backend_File->_updateIdsTags(Array, Array, 'merge')
#3 /opt/bitnami/apps/magento/htdocs/vendor/magento/zendframework1/library/Zend/Cache/Core.php(390): Cm_Cache_Backend_File->save('a:3:{i:0;a:101:...', 'c40_GLOBAL_PRIM...', Array, NULL)
#4 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Core.php(74): Zend_Cache_Core->save('a:3:{i:0;a:101:...', 'c40_GLOBAL_PRIM...', Array, NULL, 8)
#5 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Adapter/Zend.php(47): Magento\Framework\Cache\Core->save('a:3:{i:0;a:101:...', 'GLOBAL|PRIMARY|...', Array, NULL)
#6 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/Bare.php(75): Magento\Framework\Cache\Frontend\Adapter\Zend->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#7 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/TagScope.php(49): Magento\Framework\Cache\Frontend\Decorator\Bare->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#8 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/Bare.php(75): Magento\Framework\Cache\Frontend\Decorator\TagScope->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#9 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/Bare.php(75): Magento\Framework\Cache\Frontend\Decorator\Bare->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#10 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/App/Cache/Type/AccessProxy.php(85): Magento\Framework\Cache\Frontend\Decorator\Bare->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#11 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/Bare.php(75): Magento\Framework\App\Cache\Type\AccessProxy->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#12 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Cache/Frontend/Decorator/TagScope.php(49): Magento\Framework\Cache\Frontend\Decorator\Bare->save('a:3:{i:0;a:101:...', 'global|primary|...', Array, NULL)
#13 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Interception/PluginList/PluginList.php(305): Magento\Framework\Cache\Frontend\Decorator\TagScope->save('a:3:{i:0;a:101:...', 'global|primary|...')
#14 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/Interception/PluginList/PluginList.php(248): Magento\Framework\Interception\PluginList\PluginList->_loadScopedData()
#15 /opt/bitnami/apps/magento/htdocs/var/generation/Magento/Framework/App/Response/Http/Interceptor.php(217): Magento\Framework\Interception\PluginList\PluginList->getNext('Magento\\Framewo...', 'setHttpResponse...')
#16 /opt/bitnami/apps/magento/htdocs/pub/errors/processor.php(206): Magento\Framework\App\Response\Http\Interceptor->setHttpResponseCode(503)
#17 /opt/bitnami/apps/magento/htdocs/pub/errors/report.php(14): Magento\Framework\Error\Processor->processReport()
#18 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/App/Http.php(324): require('/opt/bitnami/ap...')
#19 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/App/Http.php(160): Magento\Framework\App\Http->handleGenericReport(Object(Magento\Framework\App\Bootstrap), Object(Exception))
#20 /opt/bitnami/apps/magento/htdocs/vendor/magento/framework/App/Bootstrap.php(263): Magento\Framework\App\Http->catchException(Object(Magento\Framework\App\Bootstrap), Object(Exception))
#21 /opt/bitnami/apps/magento/htdocs/index.php(39): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http))
#22 {main} [] []
我该怎么办呢？
答案 0 :(得分：1)
您的缓存目录看起来有错误的用户权限。如果您以 与Web服务器用户相同的用户身份运行index.php，则会发生这种情况，因此Web服务器无法读取和/或写入缓存文件
要修复，您可以尝试强制删除缓存文件并重新生成它们：
sudo rm -rf var/cache var/full_page_cache php bin/magento cache:clean && php bin/magento cache:flush 如果您喜欢高流量商店中的非核选项并且不想删除所有缓存文件，则应将缓存目录及其内容chown添加到Web服务器用户的目录。
答案 1 :(得分：0)
我解决了，谢谢。现在的主要问题是亮度主题有效，而我买的主题显示空白页面。日志显示一个错误，我认为这是因为它发生在缓存问题之前：