Question

我已经安装了SAP Business Objects。现在我安装了应用程序信息管家但不幸的是出了问题！

安装结束时显示以下错误：

HTTP Status 500 - Servlet execution threw an exception







type Exception report



message Servlet execution threw an exception



description The server encountered an internal error that prevented it from fulfilling this request.



exception 



javax.servlet.ServletException: Servlet execution threw an exception

    com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168)





root cause 



java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUpload

    org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:114)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.mm.SessionTimeoutFilter.doFilter(SessionTimeoutFilter.java:86)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.mm.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:35)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:35)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.supportabilty.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)

    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

    com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

    javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

    javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168)



note The full stack trace of the root cause is available in the Apache Tomcat/7.0.55 logs.





--------------------------------------------------------------------------------



Apache Tomcat/7.0.55

在SAP论坛上，他们不知道如何修复它：

SAP SCN

在stackoverflow上：

我认为不需要编写代码，我不确定是否必须手动添加缺少的类。

Answer 1

有人在链接到的SCN线程OP上发布了答案，这解决了问题：

Marco - 升级您的数据服务/信息管理应用程序到SP4，它将被解决。我有同样的问题，所以我打开了关于它的SAP支持案例和IPS SP5不支持IS SP3 直到补丁2.有关详细信息，请参阅SAP Note 1740516 基质

SAP BO CMC - CMC上的信息管理员链接出错（SBOP BI 4.1 sp5＆amp; SBO EIM 4.2 sp3）：Servlet执行引发异常

1 个答案: