I have a client who uses zapier to connect his account and post information.
In this case he is using a Fluid Surveys account and using zapier to post the survey results in another database.
The error in question:
Problem retrieving Dropdown.
internal returned (401) Unauthorized and said
"(_mysql_exceptions.OperationalError) (1045, "Access denied for user
'user'@'ec2-54-86-9-50.compute-1.amazonaws.com' (using password: YES)")"
Now this may seem like an easy fix, except that user isn't associated with amazon services. His fluid surveys account IS hosted on amazon however the user that is being denied access is not located on fluid surveys (which is hosted on AWS) but rather on the database which is hosted by Canada Web Hosting.
Any help would be appreciated.